From receipt printing rules and cash drawer behavior to ETA settings, sound notifications, and printer routing, allow managers to define how the POS behaves in daily service.

• Define what prints, where, and when
• Configure receipt types and trigger moments
• Manage cash drawer and terminal behavior
• Set ETA logic and notification preferences
• Adjust unique operational settings per store
• Enable/disable promotions, and much more.

HR and scheduling without a separate system

Manage employee profiles, vacations, and shift schedules in one place. Assign roles with permissions tied directly to POS access, controlling what each employee can see and do, automatically enforced every shift.

Labor costs you can act on in real time

Clock-in and clock-out flows directly from the POS into labor tracking. Compare scheduled versus actual hours against live sales data, per store. Spot overstaffing, understaffing, or cost imbalances early on, before they affect profitability.

Read more about Staff Management →

Perform daily or scheduled stock counts, log incoming deliveries, and monitor real-time stock deduction as orders are finalized. The system also calculates theoretical usage based on recipes and compares it to actual usage, highlighting variance and potential waste.

Read more about Inventory Management →

Configure delivery zones, set minimum order values, and define delivery fees directly within the system. Pause or throttle delivery and pickup channels during peak demand to maintain operational stability.

Access real-time performance data without waiting for manual reports. Store managers can generate around 60 pre-built reports based on their needs. Some examples are:

• Daily sales breakdown by order type
• Food cost reports
• Labor cost reports
• Employee activity logs
• Service performance metrics

Read more about Store Reporting →

Review open orders, clock out staff, reconcile cash per payment type, and finalize daily transactions through a guided end-of-day process. Stock adjustments for cancelled or wasted items are proposed automatically.

The KDS is built around QSR kitchen flow, with a dedicated screen for each stage of preparation: incoming orders, makeline, shelve-mode, pack station, and delivery dispatch. Each tab can be enabled or disabled per store, so the system matches your operation, not the other way around. Staff move through their shift following a clear, structured flow rather than improvising around a single cluttered screen.

Every new order can trigger a visual and audio notification, so the promised delivery time can be hit. A second reminder fires if orders have been left unattended, and a live countdown timer per order tells staff exactly how much preparation time remains for hitting the promised delivery time.

Orders from every channel flow into one single screen, where they are listed by estimated make time and delivery time. Configurable amount of orders (usually the top 3 – 5) stay pinned, so staff can work on them simultaneously and aren’t disrupted by new arrivals. Identical items can be grouped into a single line, so the kitchen staff works as productively as possible even during rush hours.

Staff can update order status directly on the KDS as preparation moves from make, to oven, to pack, to ready for delivery or pick-up. Each update automatically reflects the ETA and is reflected live on the customer-facing order tracker. When a large or complex order needs more time, staff can manually override the ETA, and the customer sees the updated time instantly.

The KDS guides staff through each product’s exact recipe and preparation steps in the right order. Modifications, substitutions, and allergen flags like gluten-free or vegan are highlighted directly on screen, so nothing gets missed regardless of who’s working that shift.

Color-coded visuals let staff instantly distinguish product types, preparation stages, and special requests without reading every line.

Customer notes, delivery specifics, and business account preferences are displayed alongside the order, so staff have full context before they begin. New customers are flagged directly on the make screen so the team can give them extra attention and make a strong first impression. For example, extra toppings on the pizza or a cookie as a gift.

Timed and pre-scheduled orders appear in a dedicated tab so they never clutter the main prepare screen. At a configurable time before they’re needed (typically 30 to 45 minutes), they move automatically to the “To Prepare” tab, giving staff the right window to prep without rushing or over-preparing too early.

Assigned orders appear on the driver’s home screen the moment they’re dispatched, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order details are available.

As soon as an order is assigned, the optimal route opens automatically. When multiple orders are assigned in one ride, the app suggests the most efficient delivery sequence. Drivers can use their preferred navigation apps, like Google Maps, Waze, or Apple Maps, with a single tap.

Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.

Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers can follow their delivery in real time, if allowed by the store due to security reasons. Dispatchers see every driver on the map without making a single call.

Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.

Drivers see their own KPIs directly in the app: perfect delivery percentage, average delivery time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.

More than a driver app, your chain’s own mobile operations tool

This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.

Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.

The dispatch screen shows a live split view: orders ready for delivery on the left, available drivers on the right. A map view displays every driver’s live location in real time, color-coded by status: on a delivery, or back at the store. Everything a dispatcher needs to make fast, confident assignment decisions without picking up a phone.

Dispatchers assign orders to drivers directly from the screen, manually, so they are in full control to create the most logical order, with full visibility of what’s ready and what’s still in the kitchen. They also have the possibility to group orders with nearby delivery addresses, so drivers can be more efficient.

Orders can also be pre-assigned before they’re fully packed, so drivers can manage their time efficiently.

Drivers report departure via PIN code directly from the dispatch screen or driver app. Before leaving, staff are reminded of easy-to-miss items (drinks, sauces, kids meal toys, or payment terminals) so nothing gets forgotten during a busy rush. Drivers can be required to use the driver app to ensure live location tracking is active from the moment they leave.

Track cash in each driver’s pocket in real time. Assign change money before departure, set a cash limit that prevents drivers from leaving if they’re carrying too much, and receive warnings on high-value cash payments. At clock-out, a full cash reconciliation report is generated automatically, including tips received without any manual counting or guesswork.

Assign a specific vehicle to each driver per trip directly from the dispatch screen. When a speeding ticket arrives, or a vehicle needs servicing, you know exactly who was driving and when. Simple to manage, useful when it matters.

Configure delivery zones, set minimum order values, and define delivery fees per store directly within the system. Easily turn off and on delivery areas, which is reflected for consumers when it is too busy or too slow.

Read more about Delivery Areas →

Change order status, reprint receipts, check delivery routes, send customer location, and view the full order log, all from the dispatch screen. Dispatchers handle exceptions and resolve issues on the spot, without switching systems or disrupting the kitchen.

Whether an order is placed via the phone, at the counter, kiosk, website, mobile app, or delivery platforms like Uber Eats and Just Eat Takeaway, it is processed via the S4D POS in one single screen. Orders from all sales channels, even the delivery platforms, enter the same workflow as in-store transactions, without any manual input.

For multi-channel QSR operations, this eliminates complexity at store level and gives HQ full visibility across every sales source.

With our user-friendly interface, orders can be entered in any sequence, starting with size, topping, product name, or modifier, without rigid flows. This speeds up counter interactions, reduces cognitive friction, and lowers the risk of input errors during peak hours.

With phone number lookup and Caller ID integration, returning customers are identified immediately. Order history, addresses, and preferences are prefilled automatically, reducing order time and improving accuracy.

The customer-facing display mirrors order details in real time, products, applied discounts and promotions, and a running total, so customers see exactly what they’re ordering. Any mistake is caught and corrected on the spot, before payment.

During the order intake flow, set deals are built into the POS, such as BOGO (Buy One Get One) offers, combo deals, bundles, coupon codes, and auto-apply promotions.

The POS is locked by default and accessed via personal PIN codes tied to role-based permissions. Based on permission certain actions can only be done by a manager account, like refunds, voids, or order edits, can be done with a manager account.

Every action is logged, creating full accountability across shifts and locations.

Store staff and managers can access detailed order histories, modify transactions when permitted, and review transaction records directly from the POS interface. This operational overview supports faster issue resolution and clean shift handovers.

Store managers can access live operational overviews directly within the POS interface, monitoring order flow and performance.

The KPIs that appear on the dashboard can be shared easily to head offices from different stores, and the metrics can be tailored to what matters for your operational workflows.

Manage tables directly from the POS, assign orders to tables, and send them to the kitchen in batches as the meal progresses. Bills are settled at the end of the meal, with support for split payments across payment types.

If the internet connection drops, the POS remains fully functional for core order intake and payments. Orders are stored locally and automatically synced once connectivity is restored. No reboot. No emergency procedures.