Consumers’ preference for accessing information independently leads to game-changing opportunities for restaurant chains! An omnichannel in-store approach allows consumers to choose between face-to-face interaction or independent access to the ordering channel. Ordering anonymously and being in control of the order process and pace, increases customer satisfaction. Self-order kiosks provide just that independent access to ordering consumers seek.
Read more to explore the following topics:
Find out more by downloading the whole document.