4.5★ average rating across all active markets
A high-rated app drives downloads, builds trust, and keeps your brand competitive in the App Store and Google Play without paid promotion.
Vaya van Maaren
Growth
Mobile App
Turn occasional customers into regularsA fully branded mobile ordering app built for multi-location QSR brands that want higher frequency, stronger loyalty, and direct digital growth.
- 4.5★ average rating across all active markets
- 2x higher conversion than web ordering
- Built with native components for iOS and Android
Branded app experience
A fully branded ordering app built with native iOS and Android components, designed and configured to reflect your brand from the first launch. The app homepage is managed separately from your website, so each channel gets the experience that fits its audience. Your team controls the content, layout, and campaigns, without relying on developers.
Conversion & checkout
The app is built around the customer who already knows what they want. Pre-filled address, pre-selected payment method, previously used delivery type, everything is remembered. Saved orders can be placed with a single tap. New customers move from browsing to payment in three clicks, with store selection and delivery versus pickup handled at the right moment in the journey.
Push notifications
Push notifications keep your brand present between orders: promotions, new products, limited-time offers, and campaign moments like Valentine’s Day, New Year’s, or a big match night. Notifications are sent at the right moment in the customer journey, from order confirmation through to delivery. Customers can follow their order live from the lock screen as a sticky notification, without opening the app.
App-only promotions & products
App-exclusive deals, app-only products, and loyalty point bonuses for app orders give customers a clear incentive to download and keep using your app over third-party platforms. Promotions are configured centrally and applied automatically, so your marketing team sets the strategy, and the app executes it.
Upsell, cross-sell & upsizing
Three revenue mechanics work across the order journey. Upsells suggest relevant additions while a customer configures their product. Cross-sells appear in the basket, recommending complementary items based on what’s already there. Upsizing prompts customers to go bigger at the moment of selection. Each is configured per product, appears at the right moment, and is designed to feel like a helpful suggestion, not a hard sell.
Personalization & recommendations
A recommendation model surfaces relevant products based on order history and browsing behavior: on category pages, in the basket, and at checkout. Returning customers see their recently ordered items front and center. Member-exclusive products are visible but locked for non-members, creating a constant incentive to join your loyalty program.
Built-in loyalty program
Loyalty enrollment, tier progress, reward redemption, and points balance are woven into the app experience, not added as a separate section. Customers see what they’re missing before they join, earn points automatically after every order, and redeem rewards without leaving the flow. After each order, non-members are shown exactly how many points they missed, and can claim them by joining on the spot.
Live order tracking
From the moment an order is placed, customers see live status updates: in preparation, in the oven, out for delivery. When a driver is assigned, the live driver location appears on the tracking screen. Order status updates are also pushed to the lock screen as a sticky notification, so customers stay informed without opening the app.
Advantages seen by QSR chains that work with us:
2x higher conversion than web ordering
Customers who order through your app convert at twice the rate of web visitors, because the experience is faster, more personal, and built around their habits.
Push notifications that bring customers back
A direct line to your customers' lock screen, for promotions, new products, and order updates, without paying a third party to reach an audience that's already yours.
Your most loyal customers order here most
App users are disproportionately loyalty members, and loyalty members order 4x more per year. The app is where your highest-value customer relationship lives.
Own the customer experience Uber Eats can't replicate
Live order tracking, loyalty rewards, personalised recommendations, and app-exclusive deals give customers a reason to choose your app over an aggregator, every single time.
One codebase, native experience on iOS and Android
New features ship to both platforms simultaneously, so your app stays current without double the development cost or time to market.
New York Pizza
New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.
By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.
Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.
This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.
Read moreabout New York PizzaFrequently Asked Questions:
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How do online food orders move from ordering to kitchen preparation?
Online food orders are automatically sent from ordering channels (such as websites, mobile apps, or delivery platforms) directly into the restaurant’s system. From there, they are routed to the kitchen display system (KDS) or POS, where staff can immediately start preparation. This eliminates manual input, reduces errors, and ensures faster order processing.
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Why should restaurants have their own branded mobile ordering app?
A branded mobile ordering app allows restaurants to build direct relationships with their customers, without relying on third-party platforms. It helps increase customer loyalty, reduce commission costs, and gives full control over branding, promotions, and customer data.
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How are orders assigned to the right store for delivery or pickup?
Orders are automatically assigned to the correct store based on factors such as the customer’s location, delivery zones, and store availability. The system uses predefined rules to ensure each order is routed to the most suitable location for efficient preparation and delivery.
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How can restaurant chains manage promotions and coupons across locations?
Restaurant chains can manage promotions and coupons centrally through a single system. This allows headquarters to create, schedule, and distribute campaigns across all locations, while still giving individual stores the flexibility to adjust offers locally if needed. This ensures consistency, better control, and improved campaign performance.
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How are allergens and nutritional information displayed in restaurant apps?
Allergens and nutritional information are clearly displayed within the app at the product level. Customers can easily view details for each item, helping them make informed choices and ensuring compliance with food safety regulations.
Earn more online
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
- Branded web + app ordering, built for conversion, not just functionality
- Loyalty and retention tools that work across every channel
- Integrations with third-party platforms, so you keep the reach without the dependency
- Ongoing UI/UX improvements so your channel stays competitive
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Run smarter operations
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
- Central menu management across all locations and channels
- Automated order routing and kitchen workflows
- Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
- Bi-weekly feature releases, with a dedicated customer success partner who knows your business
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
Access all your data
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
- Preconfigured reports on sales, product performance, and store-to-store comparisons
- Loyalty, coupon, and stock reporting built in
- Power BI integration and custom data requests for deeper analysis
- Data across the full order journey, from first click to delivery
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Read more about our solutions:
The QSR Execs Dilemma: Should You Build or Buy Your QSR’s App
Read more about The QSR Execs Dilemma: Should You Build or Buy Your QSR’s App
How to Grow Your Pizza Chain’s Revenue: Tips & Tricks
Read more about How to Grow Your Pizza Chain’s Revenue: Tips & TricksGet more direct orders
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
