Up to 30% higher average order value
Employees often forget to ask customers for upsells. When it is automated, it is never forgotten.
Daan Bakker
Management
The most profitable square meter in your store
Self-Order Kiosk
A fully branded self-order kiosk solution for multi-location QSR brands that want to increase average order value, reduce labour costs, and maintain centralized control.
- Up to 30% higher AOV compared to counter ordering
- Works on your existing hardware
- Fully integrated with loyalty, POS, and KDS
Branded kiosk experience
Every visual element: colors, imagery, fonts, and layout, is configured centrally to match your brand, no developer involvement needed. When the kiosk is not being used, splash screens can run video content: a high-impact advertising and brand moment. Brand guidelines and content are set at headquarters and apply across all locations to keep your brand message consistent.
Upselling & promotions
Strategic upsell and cross-sell suggestions appear at the right moments in the ordering flow: when a customer configures a product, adds to their basket, and proceeds to checkout. Promotions, bundle deals, and limited-time offers are displayed prominently and applied automatically.
Order customization
The kiosk guides customers through full product customization at their own pace: sizes, options, modifiers, and special requests, whether that’s a half-and-half pizza, a custom burger build, or a meal deal with swaps. Modifier rules work exactly as configured in the central menu. Customers who customize order more, and order more confidently, without holding up the counter.
Built-in loyalty program
Customers can log into their loyalty account at the kiosk by scanning a QR code from the app or entering their identifier code. Points are earned automatically, loyalty rewards are redeemable directly in the order flow, and member-exclusive products are visible and accessible. Every kiosk visit becomes a loyalty touchpoint, letting the customer benefit without additional guidance.
Eat-in and takeaway mode
The kiosk adapts the ordering journey based on whether a customer is eating in or taking away, with different flows, different prompts, and different receipt logic per mode. Chains can configure which modes are available per store, so a delivery-only location and a dine-in restaurant run the experience that fits their operation.
Order status screen
Once an order is placed at the kiosk, customers receive an order number and can follow their order status on a connected display screen. It shows clearly the status of their order from in preparation to ready, and gives customers the confidence to step away and wait comfortably. The order status screen connects directly to the KDS, so the display reflects actual kitchen progress in real time.
Multiple languages
The kiosk supports multiple languages, selectable by the customer at the start of their session. For chains operating across multiple countries or cities with diverse customer bases, every customer gets an ordering experience in the language they’re most comfortable with, without any staff assistance.
Nutritional values & allergens
Nutritional values and allergen information are displayed per product and updated dynamically as customers customise their order. When a topping is added or removed, the displayed values reflect the actual configuration, not a generic product estimate. Chains meet consumer transparency requirements and reduce liability without maintaining separate documentation.
Advantages seen by QSR brands that work with us:
Your busiest channel becomes your most efficient
Staff previously tied to the counter shift to food preparation, reducing labour costs while increasing throughput during peak hours.
Fewer order errors, fewer complaints
When customers build their own order on screen, miscommunication disappears. What's confirmed on the kiosk is exactly what goes to the kitchen.
Every in-store visit becomes a loyalty touchpoint
Customers earn points and redeem rewards at the kiosk without staff involvement, driving faster loyalty program growth from your existing in-store base.
No queue at the counter means customers who stay
When ordering shifts to the kiosk, customers who might have walked out during a busy rush place their order instead.
One update at headquarters, every kiosk in your network
Menu changes, promotions, and price updates apply across every store instantly and out of stock items are disabled automatically.
Belchicken
Belchicken is one of Belgium’s fastest-growing QSR brands, scaling from a single store to more than 40 locations in just five years.
As order volume and store count increased, maintaining consistent execution across locations became critical. By standardizing order fulfillment and delivery with S4D, from POS and Self-Order Kiosk to Kitchen Display System and Delivery Management System, Belchicken created a predictable, end-to-end operational flow.
Now, orders from all sales channels are routed directly into the kitchen in a single, prioritized queue, reducing manual work, improving speed, and keeping quality consistent during peak hours.
Read moreabout BelchickenFrequently Asked Questions:
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What happens once a customer places an order on the S4D Self-Order Kiosk?
The order will appear in the “all orders” overview in the POS. The order will also appear on the kitchen display system on the Make Screen. In this manner, the kitchen staff can directly start preparing the order.
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Do I need to launch self-order kiosks in all my stores at the same time?
No. Together we can create a roll-out plan that suits your business best and identify the stores that are most suitable for adding the self-order kiosks first.
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What does the S4D support structure look like?
Partners have a dedicated Customer Success responsible to ensure a smooth partnership.
In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
Own your orders
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
- Branded web + app ordering, built for conversion, not just functionality
- Loyalty and retention tools that work across every channel
- Integrations with third-party platforms, so you keep the reach without the dependency
- Ongoing UI/UX improvements so your channel stays competitive
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Run tighter operations
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
- Central menu management across all locations and channels
- Automated order routing and kitchen workflows
- Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
- Bi-weekly feature releases, with a dedicated customer success partner who knows your business
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
See the full picture
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
- Preconfigured reports on sales, NPS, product performance, and store-to-store comparisons
- Loyalty, coupon, and stock reporting built in
- Power BI integration and custom data requests for deeper analysis
- Data across the full order journey, from first click to delivery
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Read more about our solutions:
Streamlining Operations With Self-Order Kiosks
Read more about Streamlining Operations With Self-Order Kiosks
How to Make The Right Choice When It Comes to Your Restaurant’s Tech
Read more about How to Make The Right Choice When It Comes to Your Restaurant’s TechIncrease average order value
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
