Daan Bakker
Management
Optimized delivery routes
The Driver App streamlines route navigation and updates in real-time, potentially reducing delivery times by 15% or more.
Driver App
The Driver App is an essential addition to our Delivery Management solution, designed to optimize your delivery operations. With the Driver App, drivers benefit from easy navigation, while keeping the stores and customers updated about their locations.
- Optimize delivery routes
- Reduce delivery costs
- Monitor driver performance
Orders overview
With the Driver App, delivery drivers have an overview of all historical and future deliveries. Additionally, via push notifications in the app, drivers are notified about newly assigned orders on the go.
Order and customer details
The Driver App allows drivers to see all crucial order details such as customer instructions, special requests, and order items.
Live location tracking
With the Driver App built-in GPS tracking allows customers to follow the delivery on the website or mobile app. Also, restaurant staff can track the delivery on the maps screen of the Dispatching Display.
One-tap communication
The Driver App simplifies driver support by enabling them to contact either customers or the store with a single button press. Additionally, drivers can indicate that the order has been delivered by just one swipe. Furthermore, via geo-fencing technology notifications when drivers enter or exit specific geographical areas such as delivery zones or customer locations, are triggered.
Driver performance metrics
The Driver App provides insights into key metrics such as distance driven, orders per ride, total number of orders completed, and other important performance indicators. The dashboard allows for detailed reports that can be generated for individual drivers or multiple drivers simultaneously.
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Advantages:
Reduced delivery costs
Optimized routes and efficient delivery management can lead to a 10-15% decrease in fuel expenses.
Improved driver productivity
Driver performance metrics show a 15-20% increase in orders completed per shift due to improved accountability and efficiency.
Improved ratings
Accurate delivery tracking via GPS leads to higher customer satisfaction rates, potentially improving ratings by 10% or more.
Reduced support calls
One-tap support communication reduces the average resolution time for customer support issues by 30% or more.
Reduced order errors
Detailed order and customer information in the Driver App reduces errors and missing items by 25% or more, improving customer satisfaction and trust.
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our Driver App?
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On which operating systems runs the S4D Driver App and where can my delivery fleet drivers download the app?
The S4D Driver App can be downloaded by scanning a QR code in the POS. It is compatible with iOS and Android.
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Where can the restaurant manager track the delivery?
The delivery can be tracked on the Dispatching Screen. By choosing the map view the delivery route and position can be easily followed to plan the next order assignments.
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How do customers follow the updates of the order status?
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
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Is tracking the delivery a violation against my drivers?
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.
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How is the battery usage of the S4D Driver App affecting the mobile phones of the drivers?
Our Driver App is optimized so that delivery drivers can easily use it on normal mobile phones. The battery usage is comparable with common navigation tools, such as Google maps.
What to expect
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Request a meeting
We respond within 24 hours!