Customer Loyalty Program

Elevate customer retention and drive repeat business across all S4D sales channels – Kiosk, POS, Website, and App – with a Loyalty Program tailored specifically for restaurant chains. Keep your customers engaged and coming back for more with personalized rewards and exclusive offers.

  • Seamless Integration
  • Easy, Branded Customization
  • Performance Analysis

Rewards System

Our Loyalty Program introduces a robust rewards system that appreciates customer loyalty. Reward your customers with exclusive benefits, discounts, or special privileges as they progress through their loyalty journey, making them feel appreciated and recognized.

Points-Based System

Use a dynamic points-based system that enables customers to earn points with every purchase. This feature not only incentivizes repeat business but also allows customers to accumulate points for exciting rewards, creating a gamified and engaging loyalty experience.

Tiered Memberships System

Encourage deeper engagement with a tiered membership system. As customers climb different tiers based on their loyalty, offer them progressively valuable perks and exclusive benefits. This tiered approach adds an extra layer of excitement and exclusivity to your Loyalty Program.

Loyalty Campaigns and Promotions

Boost customer participation and enthusiasm with targeted Loyalty Campaigns and Promotions. Create strategic campaigns (special discounts at different loyalty tiers, extra points for orders through the website or app, and bonus points during specific hours), or loyalty codes that drive specific actions, such as increased order frequency or introducing new menu items, providing a dynamic and interactive loyalty experience.

Customizable Redemption Structure

Tailor your Loyalty Program’s redemption options to align with your restaurant chain’s unique identity. Whether it’s free items, discounts, or special promotions, this feature allows you to create a redemption structure that resonates with your customers in your brand.

Redemption Analytics and Reports

Leverage powerful analytics and reporting tools to gain valuable insights into your Loyalty Program’s performance. Understand customer behavior, track redemption patterns, and refine your loyalty strategy based on real-time data. This feature empowers you to make informed decisions for continuous program optimization.

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Proven Advantages of Our Loyalty Program Solution for Restaurant Chains:

Increased Customer Retention

We have seen our partners experience across all S4D sales channels a higher customer retention rate by offering personalized rewards and exclusive perks.

Enhanced Customer Engagement

Data-driven insights have shown that personalized offers improve customer engagement. Our partners have strengthened the connections between their restaurants and customers through personalized offers.

Improved Brand Loyalty

Tiered memberships and exclusive perks have proven to foster brand loyalty. Across the year, we have seen the development of a devoted community of customers who consistently choose our partners’ restaurants.

Efficient Integration and Operation

Our Loyalty Program seamlessly integrates with our Point of Sale (POS), Self-Order Kiosk, Website, and App ensuring hassle-free operations and setup.

2x More Yearly Revenue from Loyal Customers

Our partners have seen a doubling of yearly revenue from loyal customers by implementing our Loyalty Program. It has been proven to drive increased spending from customers who are part of the program.

4x More Orders per Year from Loyal Customers

Our partners have witnessed a fourfold increase in the number of orders per year from customers enrolled in their loyalty program.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our Loyalty Module?

  • What data can I obtain in the reporting and how does it benefit my restaurant chain business?

    The reporting can be customized to your needs. Actionable reporting includes customer behavior information, product, and marketing insights. Average Order Value (AOV), order frequency, and revenue generated by non-members and members can be measured to understand customer behavior.

    Promotion-related actionable reports such as new sign-ups or the usage of a promotion code help to measure marketing campaigns. Product costs per redemption let you understand which products cost your business the most or least when paid with rewards.

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

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