4.5★ average rating across all active markets
A high-rated app drives downloads, builds trust, and keeps your brand competitive in the App Store and Google Play without paid promotion.
Vaya van Maaren
Growth
Turn occasional customers into regulars
Mobile App
A fully branded mobile ordering app built for multi-location QSR brands that want higher frequency, stronger loyalty, and direct digital growth.
- 4.5★ average rating across all active markets
- 2x higher conversion than web ordering
- Built with native components for iOS and Android
Branded app experience
A fully branded ordering app built with native iOS and Android components, designed and configured to reflect your brand from the first launch. The app homepage is managed separately from your website, so each channel gets the experience that fits its audience. Your team controls the content, layout, and campaigns, without relying on developers.
Conversion & checkout
The app is built around the customer who already knows what they want. Pre-filled address, pre-selected payment method, previously used delivery type, everything is remembered. Saved orders can be placed with a single tap. New customers move from browsing to payment in three clicks, with store selection and delivery versus pickup handled at the right moment in the journey.
Push notifications
Push notifications keep your brand present between orders: promotions, new products, limited-time offers, and campaign moments like Valentine’s Day, New Year’s, or a big match night. Notifications are sent at the right moment in the customer journey, from order confirmation through to delivery. Customers can follow their order live from the lock screen as a sticky notification, without opening the app.
App-only promotions & products
App-exclusive deals, app-only products, and loyalty point bonuses for app orders give customers a clear incentive to download and keep using your app over third-party platforms. Promotions are configured centrally and applied automatically, so your marketing team sets the strategy, and the app executes it.
Upsell, cross-sell & upsizing
Three revenue mechanics work across the order journey. Upsells suggest relevant additions while a customer configures their product. Cross-sells appear in the basket, recommending complementary items based on what’s already there. Upsizing prompts customers to go bigger at the moment of selection. Each is configured per product, appears at the right moment, and is designed to feel like a helpful suggestion, not a hard sell.
Personalization & recommendations
A recommendation model surfaces relevant products based on order history and browsing behavior: on category pages, in the basket, and at checkout. Returning customers see their recently ordered items front and center. Member-exclusive products are visible but locked for non-members, creating a constant incentive to join your loyalty program.
Built-in loyalty program
Loyalty enrollment, tier progress, reward redemption, and points balance are woven into the app experience, not added as a separate section. Customers see what they’re missing before they join, earn points automatically after every order, and redeem rewards without leaving the flow. After each order, non-members are shown exactly how many points they missed, and can claim them by joining on the spot.
Live order tracking
From the moment an order is placed, customers see live status updates: in preparation, in the oven, out for delivery. When a driver is assigned, the live driver location appears on the tracking screen. Order status updates are also pushed to the lock screen as a sticky notification, so customers stay informed without opening the app.
Advantages seen by QSR chains that work with us:
2x higher conversion than web ordering
Customers who order through your app convert at twice the rate of web visitors, because the experience is faster, more personal, and built around their habits.
Push notifications that bring customers back
A direct line to your customers' lock screen, for promotions, new products, and order updates, without paying a third party to reach an audience that's already yours.
Your most loyal customers order here most
App users are disproportionately loyalty members, and loyalty members order 4x more per year. The app is where your highest-value customer relationship lives.
Own the customer experience Uber Eats can't replicate
Live order tracking, loyalty rewards, personalised recommendations, and app-exclusive deals give customers a reason to choose your app over an aggregator, every single time.
One codebase, native experience on iOS and Android
New features ship to both platforms simultaneously, so your app stays current without double the development cost or time to market.
Telepizza
When looking for a solution that could handle multiple sales channels and support its growing business operations, Telepizza turned to S4D for its expertise in quick-service restaurant software. Javier Mallo, the Chief Information Officer at Food Delivery Brands, responsible for operating the iconic global Telepizza brand and PizzaHut in various countries, shares how delivering a robust platform allowed Telepizza to expand its business and improve its operations.
Read moreabout TelepizzaFrequently Asked Questions:
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What happens to orders once they are placed online?
Online orders show immediately in the POS in the “all orders overview”. They also appear on the Kitchen Display System on the Make Screen so that your kitchen staff can immediately start preparing the food.
Your customers are able to track the order status progress on the Consumer App. Stores using the Driver App can even provide the location of the driver to the customers.
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Why does it make sense to set up your own mobile app for online ordering? I am already using third-party delivery platforms.
With your own online ordering app you benefit from more data insights to measure the success of your marketing and operational activities. You can also achieve higher profit margins and create a direct relationship with your customers.
Third-party platforms are a good addition to your own direct order channels.
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What happens if one of the stores ran out of a specific product?
In the POS restaurant managers can mark a product as out-of-stock. This product will then be temporarily marked as unavailable on all sales channels of the specific store, including the Consumer App. Other stores are not affected.
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How does a customer choose the right store for delivery or pick-up?
As headquarters, you define the delivery areas per store. We configure them accordingly. Depending on the manual input address or location of the customer the store will be selected.
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Are all promotions and coupons available across the complete restaurant chain?
You can create chain-wide and local promotions. Moreover, you can choose the time period of a promotion, the products included, and decide whether it is for single use or multiple uses.
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How are food preferences, allergens, and nutrition scores shown on the app?
You can add food preferences, allergens, and nutrition scores to all your products and options. Customers can filter or search for specific product characteristics and click on items to see the nutrition information.
Own your orders
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
- Branded web + app ordering, built for conversion, not just functionality
- Loyalty and retention tools that work across every channel
- Integrations with third-party platforms, so you keep the reach without the dependency
- Ongoing UI/UX improvements so your channel stays competitive
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Run tighter operations
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
- Central menu management across all locations and channels
- Automated order routing and kitchen workflows
- Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
- Bi-weekly feature releases, with a dedicated customer success partner who knows your business
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
See the full picture
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
- Preconfigured reports on sales, NPS, product performance, and store-to-store comparisons
- Loyalty, coupon, and stock reporting built in
- Power BI integration and custom data requests for deeper analysis
- Data across the full order journey, from first click to delivery
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Read more about our solutions:
The QSR Execs Dilemma: Should You Build or Buy Your QSR’s App
Read more about The QSR Execs Dilemma: Should You Build or Buy Your QSR’s App
How to Grow Your Pizza Chain’s Revenue: Tips & Tricks
Read more about How to Grow Your Pizza Chain’s Revenue: Tips & TricksGet more direct orders
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
