Daan Bakker
Management
Give every store manager the tools to run a tight shift. Store Management allows control over operations, staffing, stock, and reporting in one place. So your stores run consistently, whether you’re watching or not.
From receipt printing rules and cash drawer behavior to ETA settings, sound notifications, and printer routing, allow managers to define how the POS behaves in daily service.
HR and scheduling without a separate system
Manage employee profiles, vacations, and shift schedules in one place. Assign roles with permissions tied directly to POS access, controlling what each employee can see and do, automatically enforced every shift.
Labor costs you can act on in real time
Clock-in and clock-out flows directly from the POS into labor tracking. Compare scheduled versus actual hours against live sales data, per store. Spot overstaffing, understaffing, or cost imbalances early on, before they affect profitability.
Read more about Staff Management →
Perform daily or scheduled stock counts, log incoming deliveries, and monitor real-time stock deduction as orders are finalized. The system also calculates theoretical usage based on recipes and compares it to actual usage, highlighting variance and potential waste.
Configure delivery zones, set minimum order values, and define delivery fees directly within the system. Pause or throttle delivery and pickup channels during peak demand to maintain operational stability.
Access real-time performance data without waiting for manual reports. Store managers can generate around 60 pre-built reports based on their needs. Some examples are:
Review open orders, clock out staff, reconcile cash per payment type, and finalize daily transactions through a guided end-of-day process. Stock adjustments for cancelled or wasted items are proposed automatically.
End-of-day takes minutes instead of half an hour; guided, consistent, and the same process in every store.
We typically see 3–5% labor cost reduction when scheduled hours are tracked against actual sales in real time, rather than reconciled after the fact.
When theoretical versus actual stock variance is visible daily, most operators reduce shrinkage by 10–20% within the first quarter.
Replacing a standalone HR or scheduling tool eliminates an integration point, a vendor contract, and a login your managers have to remember.
AI-assisted forecasting helps managers schedule the right number of people for the right shifts; reducing both overstaffing costs and service failures on peak nights.
Automated KPI reports mean managers spend time running their store, not building spreadsheets; and head office gets consistent data across every location without chasing anyone.
Apache Pizza is Ireland’s largest pizza delivery and takeaway brand, operating more than 200 stores across the Republic of Ireland and Northern Ireland.
By moving to S4D, Apache replaced a restrictive, closed setup with an open platform designed for continuous experimentation and integration. The brand connects best-in-class tools across delivery, payments, and marketing, including Uber Eats, Just Eat Takeaway, Mollie, Deployteq, and DotDigital, and more.
With the ability to add integrations and run A/B tests across channels, Apache continuously optimizes ordering, marketing, and customer engagement. This approach helped double online sales within three years, reduce dependency on aggregators, and build a flexible foundation that evolves as strategies change.
Read moreabout Apache PizzaWe have several direct integrations, and when we don’t have a direct integration you can use our partner Deliverect to make sure all the orders come into our system. As a result of this, you save time, as you don’t have to upload the menu on all the different platforms, but you can all do it from S4D.
Store employees can use our inventory module on the POS to activate the stock warning for a specific product or option. This will show the product or option as “currently unavailable” on all their S4D sales channels, such as the website and mobile app for online ordering, POS, and self-order kiosks. Customers outside of the delivery area of the restaurant will still be able to order the product and option.
Yes. All of our channels support visuals to make it even easier to choose the right and most appealing product.
We offer support via WhatsApp chat, email, and phone during the store opening hours and according to the SLA.
Our support agents are trained to speak various languages to help in an efficient manner.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
Daan Bakker
Management
Add a customer-facing screen to your Point of Sale (POS). Allow your customers to see their order details, prices, promotions, and more in real-time as you take their orders.
Create a seamless order-taking experience and leave no room for errors.
Keep customers informed with real-time updates as items are added to their order. From product details to applied discounts, customers can track every aspect of their purchase as it happens, ensuring accuracy and satisfaction.
Elevate your brand presence with customizable branded content displayed on the screen. Showcase your company logo, promotional material, or loyalty program details to increase visibility and reinforce brand recognition.
Utilize the Customer Display to its full potential by showcasing future promotions, loyalty codes, or additional branding opportunities. Engage customers with targeted offers and incentives, driving loyalty and more retention.
Effortlessly integrate the Customer Display with your POS system via a second screen. Enjoy hassle-free setup and smooth operation, ensuring a seamless experience for both customers and staff alike.
Streamline the process with live updates, making ordering more efficient and enjoyable for customers and employees.
Utilize screen space for future promotions, driving sales and engagement.
Customers enjoy real-time order updates, fostering satisfaction and loyalty.
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Absolutely. Our all-in-one solution is customizable, allowing you to tailor the Customer Display to your restaurant chain’s unique requirements, including branding, promotional content, QR codes, and display preferences.
No extensive training is needed. Our Customer Display is designed to be user-friendly and intuitive, ensuring that your staff can quickly adapt to its features and incorporate it seamlessly into their workflow.
Security is a top priority for us. Our Customer Display complies with industry standards for data security and encryption, ensuring that customer data and payment information are protected at all times.
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Daan Bakker
Management
Keep your customers informed about their order’s progress, whether they placed it at the counter or the self-order kiosk.
Cut down on long waiting times, unnecessary questions, and concerns about your orders.
Main characteristics:
The customizable look feature allows you to tailor the appearance of the order status screen to seamlessly integrate with your brand’s visual identity, ensuring a consistent and professional presentation.
With the ability to adjust to both horizontal and vertical screen orientations, our order status screen ensures optimal visibility and usability across various display setups, enhancing the overall user experience.
By enabling you to configure which types of orders are displayed on the screen, you can prioritize and streamline the information presented, keeping both customers and staff informed and focused.
Animated transitions not only enhance the visual appeal of the user interface but also provide a dynamic and engaging display for customers to easily track their orders and stay informed, contributing to an enhanced overall user experience.
Easily monitor order status in-store, improving customer experience.
Free up staff time for other important tasks.
Effortlessly manage rush hour and maintain smooth operations.
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Yes, the screen is fully customizable to ensure it aligns with your branding guidelines.
Absolutely, the order statuses can be shown in various languages to cater to diverse customer bases.
By providing real-time updates on order preparation and pickup, customers are kept informed and engaged, resulting in less questions to employees and enhanced satisfaction and loyalty.
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Daan Bakker
Management
The Pack Display is a useful addition to the Kitchen Display System (KDS). Packing an order is an essential step in ensuring perfect delivery of the order. It has all the tools to ensure every order is efficiently packed with all the desired products included.
The Pack Display shows all components of an order, such as main dishes, drinks, desserts, and sauces, ensuring nothing is overlooked during the packing process.
The Pack Display automatically sorts orders from all sales channels by urgency and readiness for packing. It provides a clear overview of which items are ready to be packed and guides staff on when to pack, ensuring food stays warm and fresh and customers are satisfied.
Staff can instantly see whether the order is dine-in, pick-up, takeaway, or delivery. In this way choosing the right packaging or serving method becomes easy.
The Pack Display allows staff to mark items as packed and ready for pickup or delivery. These updates are reflected in real-time to the customers via the website or mobile app, keeping them informed of their order’s status.
Additional requests or preferences from customers, such as packaging instructions are displayed on the Pack Display. Furthermore, with the new customer notification, staff can include promotional materials or welcome products with the order, to enhance satisfaction and encourage repeat business.
The percentage of your orders that are fulfilled and delivered without errors increases across restaurant chains when implementing the Pack Display.
Partners can implement standardized packing procedures across all outlets, ensuring uniformity in service delivery and enhancing customer satisfaction.
Partners gather valuable data on packing times, order accuracy, and customer preferences. This data enables informed decision-making and continuous improvement of service quality.
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Yes. Our system is fully integrated and displays orders from any aggregator of your choice. Orders from third-party delivery providers display a remark with the name of the provider for better order management.
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
Yes. Color codes are customizable to the needs of your restaurant chain.
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Daan Bakker
Management
Delivery is our expertise. We enable you to optimize sales with dynamic delivery areas and full fleet management. Stores can manage the delivery service and driver fleet as part of our omnichannel solution for restaurant chains. Delivery management has never been easier.
Create driver profiles for your fleet with contract details, hours, salary, and associated store locations.
Assign vehicles, such as bikes, scooters and cars to drivers to track driving history and make sure routes are calculated according to the vehicle assigned.
Configure with our help the delivery radius of the store and decide on store priority if multiple stores serve one area.
Restaurant staff can monitor the exact location of the drivers by equipping them with the S4D Driver App. The GPS tracking shares the location on the map view with the restaurant staff and customers. Drivers can change the delivery status on the Driver App to notify the restaurant on the go about the successful delivery.
Configure different pricing for delivery areas and stores.
Our Point of Sale (POS) integrates seamlessly with third-party delivery platforms, such as UberEats, Deliveroo, JustEat Takeaway, and many more. This is realized through direct integrations and partnerships with Deliverect.
Thanks to the map view, restaurant staff can combine orders in the same area. Orders can be assigned and unassigned to drivers.
Vehicles can be assigned to multiple drivers and the driver history revisited in case of damages or checks.
Access expense reports that list delivery-related expenses, including fuel or vehicle maintenance costs.
We work with polygon localization. You can easily define the delivery areas directly in the system's back end using Google Maps. Your dedicated Customer Success Representative is here to help.
Customers enabling the localization setting on their browser are conveniently connected to the closest store to start the order. Manual address entry is also supported.
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
You can assign any vehicles you might have to deliver your food. Bikes, scooters, and cars are common means of delivery and are easy to add to your fleet.
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is not active as soon as the Driver App is inactive.
In order to schedule your drivers in a cost-efficient manner the S4D sales reports help to identify hungry hours and less busy hours.
With the HR module, you can digitally schedule the ideal number of drivers depending on the expected sales and the projected labor costs displayed in the scheduling tool.
Yes. Upon clocking out on the POS a communication window will display the daily wage for the driver and you can pay it to him or her.
The route and ETA are calculated depending on the vehicle type that is assigned to your driver. In this way, we can find the fastest and most appropriate route for your driver and calculate an accurate ETA.
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Daan Bakker
Management
A kitchen display system built around real QSR flows, with a dedicated tab for every stage of preparation, automatic order prioritization by ETA, and smart visual guidance so your staff always knows exactly what to make next.
The KDS is built around QSR kitchen flow, with a dedicated screen for each stage of preparation: incoming orders, makeline, shelve-mode, pack station, and delivery dispatch. Each tab can be enabled or disabled per store, so the system matches your operation, not the other way around. Staff move through their shift following a clear, structured flow rather than improvising around a single cluttered screen.
Every new order can trigger a visual and audio notification, so the promised delivery time can be hit. A second reminder fires if orders have been left unattended, and a live countdown timer per order tells staff exactly how much preparation time remains for hitting the promised delivery time.
Orders from every channel flow into one single screen, where they are listed by estimated make time and delivery time. Configurable amount of orders (usually the top 3 – 5) stay pinned, so staff can work on them simultaneously and aren’t disrupted by new arrivals. Identical items can be grouped into a single line, so the kitchen staff works as productively as possible even during rush hours.
Staff can update order status directly on the KDS as preparation moves from make, to oven, to pack, to ready for delivery or pick-up. Each update automatically reflects the ETA and is reflected live on the customer-facing order tracker. When a large or complex order needs more time, staff can manually override the ETA, and the customer sees the updated time instantly.
The KDS guides staff through each product’s exact recipe and preparation steps in the right order. Modifications, substitutions, and allergen flags like gluten-free or vegan are highlighted directly on screen, so nothing gets missed regardless of who’s working that shift.
Color-coded visuals let staff instantly distinguish product types, preparation stages, and special requests without reading every line.
Customer notes, delivery specifics, and business account preferences are displayed alongside the order, so staff have full context before they begin. New customers are flagged directly on the make screen so the team can give them extra attention and make a strong first impression. For example, extra toppings on the pizza or a cookie as a gift.
Timed and pre-scheduled orders appear in a dedicated tab so they never clutter the main prepare screen. At a configurable time before they’re needed (typically 30 to 45 minutes), they move automatically to the “To Prepare” tab, giving staff the right window to prep without rushing or over-preparing too early.
Our partners see an average 8% reduction in make time after implementing the KDS, a difference customers notice and come back for.
Every order from every channel (website, app, POS, aggregators) appears in the kitchen automatically. Nothing gets missed, nothing gets written down wrong, and nothing falls behind the counter.
When kitchen status updates flow directly into delivery time calculations, your promised times reflect reality. Setting accurate expectations consistently outperforms in customer satisfaction and repeat order rates.
When the system tells staff what to make next, kitchen performance stops depending on experience level. New hires follow the same screen as your best operator, same output, same quality, from the first shift.
Makecharts, color codes, and preparation steps are configured once and applied across your entire chain. Staff executes the same way, whether it's your flagship or your newest store.
Every tab, every filter, every print rule configurable per store, without custom development. Roll out a standardized kitchen operation across 20, 50, or 200 locations without a single bespoke build.
In our webinar, Heidi Stirkkinen, CEO of Kotipizza (Northern Europe’s largest pizza chain with 300+ locations), and Daan Bakker, VP of Growth at S4D, shared how Kotipizza drives operational efficiency at scale through digitalization and change management.
Read moreabout Navigating Change: Driving Operational Efficiency Across 300+ LocationsYes. Our system is fully integrated and displays orders from any aggregator of your choice. Orders from third-party delivery providers display a remark with the name of the provider for better order management.
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
Yes. Color codes are customizable to the needs of your restaurant chain.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.
Daan Bakker
Management
A multi-purpose mobile app that keeps your drivers navigating, your deliveries tracked, and your store managers informed. Built for delivery-focused QSR chains where what happens outside the store matters as much as what happens inside.
Assigned orders appear on the driver’s home screen the moment they’re dispatched, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order details are available.
Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.
Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers can follow their delivery in real time, if allowed by the store due to security reasons. Dispatchers see every driver on the map without making a single call.
Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.
Drivers see their own KPIs directly in the app: perfect delivery percentage, average delivery time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.
More than a driver app, your chain’s own mobile operations tool
This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.
Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.
Customers get the tracking experience they expect from the big aggregators, without you giving up the order, the data, or the margin to get it.
When the optimal route opens automatically and drivers aren't figuring out navigation on the fly we see an average 15% reduction in delivery time per route.
Better route sequencing, faster departure, and less time spent on calls and confusion means each driver gets more done in the same shift, without adding vehicles or headcount.
Built-in route optimization sequences stops and suggests the fastest route, launching straight into the driver's preferred navigation app.
QSR chains see average support resolution time drop by 30%, fewer escalations, fewer frustrated customers waiting on hold.
When drivers see full order details, customer instructions, and special requests before they leave missing items and wrong-door deliveries drop by 25%.
New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.
By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.
Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.
This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.
Read moreabout New York PizzaThe S4D Driver App can be downloaded by scanning a QR code in the POS. It is compatible with iOS and Android.
The delivery can be tracked on the Dispatching Screen. By choosing the map view the delivery route and position can be easily followed to plan the next order assignments.
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.
Our Driver App is optimized so that delivery drivers can easily use it on normal mobile phones. The battery usage is comparable with common navigation tools, such as Google maps.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.
Daan Bakker
Management
Most QSR software stops at the order. S4D is built for chains where delivery is the business, with a solution that gives you order dispatching, route optimization, driver control, live tracking, and cash management that only the biggest chains used to have.
The dispatch screen shows a live split view: orders ready for delivery on the left, available drivers on the right. A map view displays every driver’s live location in real time, color-coded by status: on a delivery, or back at the store. Everything a dispatcher needs to make fast, confident assignment decisions without picking up a phone.
Dispatchers assign orders to drivers directly from the screen, manually, so they are in full control to create the most logical order, with full visibility of what’s ready and what’s still in the kitchen. They also have the possibility to group orders with nearby delivery addresses, so drivers can be more efficient.
Orders can also be pre-assigned before they’re fully packed, so drivers can manage their time efficiently.
Drivers report departure via PIN code directly from the dispatch screen or driver app. Before leaving, staff are reminded of easy-to-miss items (drinks, sauces, kids meal toys, or payment terminals) so nothing gets forgotten during a busy rush. Drivers can be required to use the driver app to ensure live location tracking is active from the moment they leave.
Track cash in each driver’s pocket in real time. Assign change money before departure, set a cash limit that prevents drivers from leaving if they’re carrying too much, and receive warnings on high-value cash payments. At clock-out, a full cash reconciliation report is generated automatically, including tips received without any manual counting or guesswork.
Assign a specific vehicle to each driver per trip directly from the dispatch screen. When a speeding ticket arrives, or a vehicle needs servicing, you know exactly who was driving and when. Simple to manage, useful when it matters.
Configure delivery zones, set minimum order values, and define delivery fees per store directly within the system. Easily turn off and on delivery areas, which is reflected for consumers when it is too busy or too slow.
Change order status, reprint receipts, check delivery routes, send customer location, and view the full order log, all from the dispatch screen. Dispatchers handle exceptions and resolve issues on the spot, without switching systems or disrupting the kitchen.
When orders are assigned efficiently, routes are optimized, and drivers leave on time with everything they need, each driver completes more deliveries per shift.
Departure reminders catch easy-to-miss items before the driver leaves, not when a customer calls to complain. Fewer redeliveries, fewer refunds, fewer one-star reviews.
Real-time cash tracking per driver, automatic reconciliation at clock-out, and configurable limits mean end-of-shift cash handling stops being a source of loss or dispute.
Live driver tracking, geofenced delivery confirmation, and real-time ETA updates mean your promised delivery times reflect what's actually happening on the road.
The dispatch control, driver management, and route optimization that the biggest chains built in-house, available out of the box.
Vehicle assignments, cash reconciliation, departure logs, and delivery confirmations are all tracked automatically. When something goes wrong, you know exactly what happened and when.
Trenta Pizza turned to S4D seeking a quick-service restaurant software expert who provides a scalable solution that can handle multiple sales channels and growing business operations. Stefan Alecse, the COO of Trenta Pizza sees in S4D a partner that is able to supply the scalable restaurant software and industry experience that will help the brand drive future growth.
Read moreabout Trenta PizzaThe route and ETA are calculated depending on the vehicle type that is assigned to your driver. In this way, we can find the fastest and most appropriate route for your driver and calculate an accurate ETA.
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
Yes. The Dispatching Screen is seamlessly integrated into all your S4D systems. Orders from third-party delivery platforms show as such on your Dispatching Display.
Partners have a dedicated Customer Success responsible to ensure a smooth partnership.
In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.
Daan Bakker
Management
A cloud-based POS designed for high-volume multi-location QSRs where reliability and control are non-negotiable.
Whether an order is placed via the phone, at the counter, kiosk, website, mobile app, or delivery platforms like Uber Eats and Just Eat Takeaway, it is processed via the S4D POS in one single screen. Orders from all sales channels, even the delivery platforms, enter the same workflow as in-store transactions, without any manual input.
For multi-channel QSR operations, this eliminates complexity at store level and gives HQ full visibility across every sales source.
With our user-friendly interface, orders can be entered in any sequence, starting with size, topping, product name, or modifier, without rigid flows. This speeds up counter interactions, reduces cognitive friction, and lowers the risk of input errors during peak hours.
With phone number lookup and Caller ID integration, returning customers are identified immediately. Order history, addresses, and preferences are prefilled automatically, reducing order time and improving accuracy.
The customer-facing display mirrors order details in real time, products, applied discounts and promotions, and a running total, so customers see exactly what they’re ordering. Any mistake is caught and corrected on the spot, before payment.
During the order intake flow, set deals are built into the POS, such as BOGO (Buy One Get One) offers, combo deals, bundles, coupon codes, and auto-apply promotions.
The POS is locked by default and accessed via personal PIN codes tied to role-based permissions. Based on permission certain actions can only be done by a manager account, like refunds, voids, or order edits, can be done with a manager account.
Every action is logged, creating full accountability across shifts and locations.
Store staff and managers can access detailed order histories, modify transactions when permitted, and review transaction records directly from the POS interface. This operational overview supports faster issue resolution and clean shift handovers.
Store managers can access live operational overviews directly within the POS interface, monitoring order flow and performance.
The KPIs that appear on the dashboard can be shared easily to head offices from different stores, and the metrics can be tailored to what matters for your operational workflows.
Manage tables directly from the POS, assign orders to tables, and send them to the kitchen in batches as the meal progresses. Bills are settled at the end of the meal, with support for split payments across payment types.
If the internet connection drops, the POS remains fully functional for core order intake and payments. Orders are stored locally and automatically synced once connectivity is restored. No reboot. No emergency procedures.
The intuitive interface and historical customer and order information reduces the order intake time by +10%.
Upselling reminders help staff to offer order-related products to customers during the order intake.
Cash, card, EFT, split payments, whatever the customer prefers, the POS handles it. EFT sends the checkout amount directly to the payment terminal for seamless payment.
Role-based permissions, PIN-level access, and full audit trails ensure accountability across shifts and franchise networks.
Unified order intake across channels eliminates manual re-entry and sync errors.
Our intuitive workflow and integrated training resources reduce onboarding time and minimize operational disruption during staffing changes.
Herbies Pizza started as a family business in 1985. Since then, they have become a multi-unit pizza chain, currently with 25+ locations. Headquartered in Reading, Herbies Pizza is well-known in South-East England for its delicious homemade garlic bread.
We interviewed Zack Brar, part of the Herbies family responsible for all operational matters for Herbies Pizza (ranging from answering questions from franchisees, marketing, online operations, and in-store processes) to reflect on their partnership with S4D since January 2023.
Read moreabout Herbies PizzaA cloud-based POS is giving restaurant chains the flexibility to scale as the chain grows. It is also hardware-independent. This means you can choose your favorite hardware provider or keep the hardware you are using now.
We offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
Yes it is. If you are using Lightspeed, Toast, Square or any other restaurant POS provider we can help you to switch. As our solution is specifically tailored to the needs of restaurant chains you are likely to experience improved business processes after the switch.
Yes. Our platform is specifically designed for restaurant chains and franchises. The cloud-based POS offers flexibility and stability for growing businesses. We are releasing new features every two weeks to make sure our POS evolves with you.
Yes. Safety is at the heart of our business. Our software offering is ISO 27001 certified. In addition, we have annual external audits to ensure the highest safety standards.
In the POS restaurant managers can mark a product as out-of-stock. This product will then be temporarily marked as unavailable on all sales channels of the specific store. Other stores are not affected.
The POS system gets new updates every two weeks over the air (OTA) to ensure the latest safety standards and new features are available to you.
New updates are also communicated in our bi-weekly product newsletter which is sent to our partners.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
Daan Bakker
Management
Enjoy easy access to ready-to-consume data analytics and reports. Compare performance and expenses businesswide, for multiple stores, or per individual store. Get accurate insights to grow your profitability.
Preconfigured dashboards show in a user friendly design, labour cost in percentage, Net Promoter Score (NPS), labor productivity, orders per trip, product performance and much more.
Preconfigured reports help to manage your business with actionable data. Reports including driver reports, daily sales, inventory, operational, payment, order type, and voids.
Every report allows you to choose different parameters to specify the information. You can choose a certain time period, a certain product, store employee depending on the information you want to retrieve.
As headquarters, you can compare the performance and actionable data chain-wide or between stores also against the chain-wide average.
Analyze the product performance with restaurant reporting to understand the high-profit products and the most sold and highest ranked products compared to the least sold and worst ratings.
All data gathered is shared with your business in a user-friendly way to support your business growth.
Chain-wide data helps you to measure the performance of individual stores compared to the chain average to understand trends.
Reporting on expenses, inventory and labor costs help you to determine your costs of goods sold (COGS) to measure the profitability of your business.
Actionable data allows you to identify profitable products and campaigns. You can also measure cost intense areas of your business, such as labor and inventory costs. Measuring these helps to decrease costs and focus on high-profit products.
By collecting quantitative and qualitative reviews such as the Net Promoter Score (NPS) you can quantify your service quality and measure improvement.
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
We measure data throughout the complete order journey including all of our S4D products and integrations.
Chain-wide reporting provides headquarters with actionable data to compare stores against the overall average. It also helps to identify consumer trends and to improve business operations.
Our omnichannel solution provides you with the maximum amount of data insights that we share with you as part of our service. As our solutions cover the complete order journey and integrate with the payment provider and delivery platforms, you obtain data from every step of the order journey to improve your business operations end-to-end.
The Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken by asking customers how likely they are to recommend your product or service to others on a scale of 0-10. It can also be used in combination with other feedback questions. The NPS can help to predict the performance of your sales channels.
As a quick-service restaurant chain you should know your best-performing and worst products. It is also important to measure service quality, such as driver ratings. Both information can be retrieved from customer reviews.
You should also be able to measure the Net Promoter Score (NPS) as this provides you with a tool to quantify customer satisfaction levels.
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Daan Bakker
Management