The system that makes every store run smart

Store Management

Give every store manager the tools to run a tight shift. Store Management allows control over operations, staffing, stock, and reporting in one place. So your stores run consistently, whether you’re watching or not.

  • Configurable to your unique workflows
  • AI-powered staff and stock forecasting
  • Automated reporting on KPIs that matter to you

Operational configuration & hardware control

From receipt printing rules and cash drawer behavior to ETA settings, sound notifications, and printer routing, allow managers to define how the POS behaves in daily service.

  • Define what prints, where, and when
  • Configure receipt types and trigger moments
  • Manage cash drawer and terminal behavior
  • Set ETA logic and notification preferences
  • Adjust unique operational settings per store
  • Enable/disable promotions, and much more.

Staff & shift management

HR and scheduling without a separate system

Manage employee profiles, vacations, and shift schedules in one place. Assign roles with permissions tied directly to POS access, controlling what each employee can see and do, automatically enforced every shift.

Labor costs you can act on in real time

Clock-in and clock-out flows directly from the POS into labor tracking. Compare scheduled versus actual hours against live sales data, per store. Spot overstaffing, understaffing, or cost imbalances early on, before they affect profitability.

Read more about Staff Management →

 

Inventory & stock management

Perform daily or scheduled stock counts, log incoming deliveries, and monitor real-time stock deduction as orders are finalized. The system also calculates theoretical usage based on recipes and compares it to actual usage, highlighting variance and potential waste.

Read more about Inventory Management →

Delivery area & online controls

Configure delivery zones, set minimum order values, and define delivery fees directly within the system. Pause or throttle delivery and pickup channels during peak demand to maintain operational stability.

 

Reporting & operational insights

Access real-time performance data without waiting for manual reports. Store managers can generate around 60 pre-built reports based on their needs. Some examples are:

  • Daily sales breakdown by order type
  • Food cost reports
  • Labor cost reports
  • Employee activity logs
  • Service performance metrics

Read more about Store Reporting →

End-of-day & financial reconciliation

Review open orders, clock out staff, reconcile cash per payment type, and finalize daily transactions through a guided end-of-day process. Stock adjustments for cancelled or wasted items are proposed automatically.

Advantages seen by QSR chains that chose S4D:

Less time closing, every night

End-of-day takes minutes instead of half an hour; guided, consistent, and the same process in every store.

Labor costs that don't surprise you

We typically see 3–5% labor cost reduction when scheduled hours are tracked against actual sales in real time, rather than reconciled after the fact.

Food waste you can actually act on

When theoretical versus actual stock variance is visible daily, most operators reduce shrinkage by 10–20% within the first quarter.

One less system to manage

Replacing a standalone HR or scheduling tool eliminates an integration point, a vendor contract, and a login your managers have to remember.

Smarter staffing before the rush hits

AI-assisted forecasting helps managers schedule the right number of people for the right shifts; reducing both overstaffing costs and service failures on peak nights.

Reports that write themselves

Automated KPI reports mean managers spend time running their store, not building spreadsheets; and head office gets consistent data across every location without chasing anyone.

Apache Pizza

Apache Pizza is Ireland’s largest pizza delivery and takeaway brand, operating more than 200 stores across the Republic of Ireland and Northern Ireland.

By moving to S4D, Apache replaced a restrictive, closed setup with an open platform designed for continuous experimentation and integration. The brand connects best-in-class tools across delivery, payments, and marketing, including Uber Eats, Just Eat Takeaway, Mollie, Deployteq, and DotDigital, and more.

With the ability to add integrations and run A/B tests across channels, Apache continuously optimizes ordering, marketing, and customer engagement. This approach helped double online sales within three years, reduce dependency on aggregators, and build a flexible foundation that evolves as strategies change.

Read moreabout Apache Pizza

Frequently Asked Questions:

  • What if I need support for menu-related matters?

    We offer support via WhatsApp chat, email, and phone during the store opening hours and according to the SLA.

    Our support agents are trained to speak various languages to help in an efficient manner.

Run smarter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Earn more online

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

Access all your data

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, NPS, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Modernize your operations

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.

Customer Display

Add a customer-facing screen to your Point of Sale (POS). Allow your customers to see their order details, prices, promotions, and more in real-time as you take their orders.

Create a seamless order-taking experience and leave no room for errors.

Live Order Updates

Keep customers informed with real-time updates as items are added to their order. From product details to applied discounts, customers can track every aspect of their purchase as it happens, ensuring accuracy and satisfaction.

Branded Content

Elevate your brand presence with customizable branded content displayed on the screen. Showcase your company logo, promotional material, or loyalty program details to increase visibility and reinforce brand recognition.

Future Promotion

Utilize the Customer Display to its full potential by showcasing future promotions, loyalty codes, or additional branding opportunities. Engage customers with targeted offers and incentives, driving loyalty and more retention.

Seamless Integration

Effortlessly integrate the Customer Display with your POS system via a second screen. Enjoy hassle-free setup and smooth operation, ensuring a seamless experience for both customers and staff alike.

Explore the benefits of integrating it with your POS!

Connect with us

Proven advantages of the Customer Display:

Efficient ordering

Streamline the process with live updates, making ordering more efficient and enjoyable for customers and employees.

Extra promotion

Utilize screen space for future promotions, driving sales and engagement.

Enhanced transparency

Customers enjoy real-time order updates, fostering satisfaction and loyalty.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our Order Status Screen?

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

Get an analysis of your current setup

This field is for validation purposes and should be left unchanged.

Order Status Display

Keep your customers informed about their order’s progress, whether they placed it at the counter or the self-order kiosk.

Cut down on long waiting times, unnecessary questions, and concerns about your orders.

Main characteristics:

  • Clear status indication
  • Real-time updates
  • Seamless integration

Customizable Look

The customizable look feature allows you to tailor the appearance of the order status screen to seamlessly integrate with your brand’s visual identity, ensuring a consistent and professional presentation.

Adjustable View

With the ability to adjust to both horizontal and vertical screen orientations, our order status screen ensures optimal visibility and usability across various display setups, enhancing the overall user experience.

Configurations & Settings

By enabling you to configure which types of orders are displayed on the screen, you can prioritize and streamline the information presented, keeping both customers and staff informed and focused.

Animated Transitions

Animated transitions not only enhance the visual appeal of the user interface but also provide a dynamic and engaging display for customers to easily track their orders and stay informed, contributing to an enhanced overall user experience.

Let's implement your Order Status Display together!

Connect with us

Proven advantages of the Order Status Display for restaurant chains:

Enhanced customer satisfaction

Easily monitor order status in-store, improving customer experience.

Increased employee efficiency

Free up staff time for other important tasks.

Streamlined store operations

Effortlessly manage rush hour and maintain smooth operations.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about the Order Status Diplay?

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

Get an analysis of your current setup

This field is for validation purposes and should be left unchanged.

Pack Display

The Pack Display is a useful addition to the Kitchen Display System (KDS). Packing an order is an essential step in ensuring perfect delivery of the order. It has all the tools to ensure every order is efficiently packed with all the desired products included.

  • Improve packing process
  • Standardize workflow for staff
  • Complete orders perfectly

Full order overview

The Pack Display shows all components of an order, such as main dishes, drinks, desserts, and sauces, ensuring nothing is overlooked during the packing process.

Order prioritization

The Pack Display automatically sorts orders from all sales channels by urgency and readiness for packing. It provides a clear overview of which items are ready to be packed and guides staff on when to pack, ensuring food stays warm and fresh and customers are satisfied.

Order type indication

Staff can instantly see whether the order is dine-in, pick-up, takeaway, or delivery. In this way choosing the right packaging or serving method becomes easy.

Order status updates

The Pack Display allows staff to mark items as packed and ready for pickup or delivery. These updates are reflected in real-time to the customers via the website or mobile app, keeping them informed of their order’s status.

Customer remarks

Additional requests or preferences from customers, such as packaging instructions are displayed on the Pack Display. Furthermore, with the new customer notification, staff can include promotional materials or welcome products with the order, to enhance satisfaction and encourage repeat business.

We have one solution for all your operational problems.

Tell me more

Advantages

Increased order accuracy

The percentage of your orders that are fulfilled and delivered without errors increases across restaurant chains when implementing the Pack Display.

Standardized workflow

Partners can implement standardized packing procedures across all outlets, ensuring uniformity in service delivery and enhancing customer satisfaction.

Centralized oversight

Partners gather valuable data on packing times, order accuracy, and customer preferences. This data enables informed decision-making and continuous improvement of service quality.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our Pack Display?

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

Get an analysis of your current setup

This field is for validation purposes and should be left unchanged.

Delivery Management

Delivery is our expertise. We enable you to optimize sales with dynamic delivery areas and full fleet management. Stores can manage the delivery service and driver fleet as part of our omnichannel solution for restaurant chains. Delivery management has never been easier.

  • Dynamic delivery areas
  • Real-time driver tracking
  • Vehicle and fleet management

Driver management

Create driver profiles for your fleet with contract details, hours, salary, and associated store locations.

Vehicle management

Assign vehicles, such as bikes, scooters and cars to drivers to track driving history and make sure routes are calculated according to the vehicle assigned.

Delivery area radius

Configure with our help the delivery radius of the store and decide on store priority if multiple stores serve one area.

Delivery tracking

Restaurant staff can monitor the exact location of the drivers by equipping them with the S4D Driver App. The GPS tracking shares the location on the map view with the restaurant staff and customers. Drivers can change the delivery status on the Driver App to notify the restaurant on the go about the successful delivery.

Delivery pricing

Configure different pricing for delivery areas and stores.

Third-party delivery integrations

Our Point of Sale (POS) integrates seamlessly with third-party delivery platforms, such as UberEats, Deliveroo, JustEat Takeaway, and many more. This is realized through direct integrations and partnerships with Deliverect.

Unlock the full potential of your restaurant chain by booking a demo

Request A Meeting

Advantages of our delivery management

Efficient order assignment

Thanks to the map view, restaurant staff can combine orders in the same area. Orders can be assigned and unassigned to drivers.

Easy fleet management

Vehicles can be assigned to multiple drivers and the driver history revisited in case of damages or checks.

Digital expense tracking

Access expense reports that list delivery-related expenses, including fuel or vehicle maintenance costs.

Flexible delivery areas

We work with polygon localization. You can easily define the delivery areas directly in the system's back end using Google Maps. Your dedicated Customer Success Representative is here to help.

Store localization

Customers enabling the localization setting on their browser are conveniently connected to the closest store to start the order. Manual address entry is also supported.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our delivery management?

  • Is tracking the delivery a violation against my drivers?

    No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.

    The delivery tracking is only active when a driver is delivering an order. The delivery tracking is not active as soon as the Driver App is inactive.

  • How can I schedule my drivers?

    In order to schedule your drivers in a cost-efficient manner the S4D sales reports help to identify hungry hours and less busy hours.

    With the HR module, you can digitally schedule the ideal number of drivers depending on the expected sales and the projected labor costs displayed in the scheduling tool.

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

Get an analysis of your current setup

This field is for validation purposes and should be left unchanged.
Built for the actual flow of QSR kitchens

Kitchen Display System (KDS)

A kitchen display system built around real QSR flows, with a dedicated tab for every stage of preparation, automatic order prioritization by ETA, and smart visual guidance so your staff always knows exactly what to make next.

  • Orders prioritized automatically; staff execute, not decide
  • Consistent quality across every location, every shift
  • Configurable per station, channel, and order type

Built-in kitchen flow

The KDS is built around QSR kitchen flow, with a dedicated screen for each stage of preparation: incoming orders, makeline, shelve-mode, pack station, and delivery dispatch. Each tab can be enabled or disabled per store, so the system matches your operation, not the other way around. Staff move through their shift following a clear, structured flow rather than improvising around a single cluttered screen.

Audio alert and timer

Every new order can trigger a visual and audio notification, so the promised delivery time can be hit. A second reminder fires if orders have been left unattended, and a live countdown timer per order tells staff exactly how much preparation time remains for hitting the promised delivery time.

Order prioritization & filtering

Orders from every channel flow into one single screen, where they are listed by estimated make time and delivery time. Configurable amount of orders (usually the top 3 – 5) stay pinned, so staff can work on them simultaneously and aren’t disrupted by new arrivals. Identical items can be grouped into a single line, so the kitchen staff works as productively as possible even during rush hours.

ETA & order status updates

Staff can update order status directly on the KDS as preparation moves from make, to oven, to pack, to ready for delivery or pick-up. Each update automatically reflects the ETA and is reflected live on the customer-facing order tracker. When a large or complex order needs more time, staff can manually override the ETA, and the customer sees the updated time instantly.

 

Makecharts and color codes

The KDS guides staff through each product’s exact recipe and preparation steps in the right order. Modifications, substitutions, and allergen flags like gluten-free or vegan are highlighted directly on screen, so nothing gets missed regardless of who’s working that shift.

Color-coded visuals let staff instantly distinguish product types, preparation stages, and special requests without reading every line.

Customer remarks

Customer notes, delivery specifics, and business account preferences are displayed alongside the order, so staff have full context before they begin. New customers are flagged directly on the make screen so the team can give them extra attention and make a strong first impression. For example, extra toppings on the pizza or a cookie as a gift.

Future orders

Timed and pre-scheduled orders appear in a dedicated tab so they never clutter the main prepare screen. At a configurable time before they’re needed (typically 30 to 45 minutes), they move automatically to the “To Prepare” tab, giving staff the right window to prep without rushing or over-preparing too early.

Kitchen-Display-System-KDS-powered-by-S4D

Advantages seen by QSR brands that chose S4D:

8% decrease in make time

Our partners see an average 8% reduction in make time after implementing the KDS, a difference customers notice and come back for.

No lost orders, no paper tickets, no chaos

Every order from every channel (website, app, POS, aggregators) appears in the kitchen automatically. Nothing gets missed, nothing gets written down wrong, and nothing falls behind the counter.

ETAs customers can actually trust

When kitchen status updates flow directly into delivery time calculations, your promised times reflect reality. Setting accurate expectations consistently outperforms in customer satisfaction and repeat order rates.

New staff productive from day one

When the system tells staff what to make next, kitchen performance stops depending on experience level. New hires follow the same screen as your best operator, same output, same quality, from the first shift.

Consistent quality across every order

Makecharts, color codes, and preparation steps are configured once and applied across your entire chain. Staff executes the same way, whether it's your flagship or your newest store.

One system that works for every store

Every tab, every filter, every print rule configurable per store, without custom development. Roll out a standardized kitchen operation across 20, 50, or 200 locations without a single bespoke build.

Webinars

Navigating Change: Driving Operational Efficiency Across 300+ Locations

In our webinar, Heidi Stirkkinen, CEO of Kotipizza (Northern Europe’s largest pizza chain with 300+ locations), and Daan Bakker, VP of Growth at S4D, shared how Kotipizza drives operational efficiency at scale through digitalization and change management.

Read moreabout Navigating Change: Driving Operational Efficiency Across 300+ Locations

Frequently Asked Questions:

Run smarter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Earn more online

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

Access all your data

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Automate your makeline

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.
From the store to the customer's doorstep

Driver App

A multi-purpose mobile app that keeps your drivers navigating, your deliveries tracked, and your store managers informed. Built for delivery-focused QSR chains where what happens outside the store matters as much as what happens inside.

  • Drivers guided from assignment to doorstep
  • Live location visible to store and customer in real time
  • Store performance accessible anywhere, anytime

Order overview & assignment

Assigned orders appear on the driver’s home screen the moment they’re dispatched, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order details are available.

Route navigation

As soon as an order is assigned, the optimal route opens automatically. When multiple orders are assigned in one ride, the app suggests the most efficient delivery sequence. Drivers can use their preferred navigation apps, like Google Maps, Waze, or Apple Maps, with a single tap.

Delivery flow & geofencing

Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.

Live location tracking

Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers can follow their delivery in real time, if allowed by the store due to security reasons. Dispatchers see every driver on the map without making a single call.

One-tap communication

Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.

Driver performance metrics

Drivers see their own KPIs directly in the app: perfect delivery percentage, average delivery time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.

Multi-purpose mode

More than a driver app, your chain’s own mobile operations tool

This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.

Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.

Advantages seen by QSR chains that chose S4D:

Customers track their order like on Uber Eats

Customers get the tracking experience they expect from the big aggregators, without you giving up the order, the data, or the margin to get it.

15% faster deliveries, route after route

When the optimal route opens automatically and drivers aren't figuring out navigation on the fly we see an average 15% reduction in delivery time per route.

15–20% more orders completed per shift

Better route sequencing, faster departure, and less time spent on calls and confusion means each driver gets more done in the same shift, without adding vehicles or headcount.

More deliveries per shift, without extra kilometres

Built-in route optimization sequences stops and suggests the fastest route, launching straight into the driver's preferred navigation app.

Fewer support calls, faster resolutions

QSR chains see average support resolution time drop by 30%, fewer escalations, fewer frustrated customers waiting on hold.

25% fewer order errors at the door

When drivers see full order details, customer instructions, and special requests before they leave missing items and wrong-door deliveries drop by 25%.

New York Pizza

New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.

By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.

Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.

This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.

Read moreabout New York Pizza

Frequently Asked Questions:

  • Is tracking the delivery a violation against my drivers?

    No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.

    The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.

Run smarter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Earn more online

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

Access all your data

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Offer live order tracking to customers

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.
Built for delivery-focused QSR chains

Delivery Management

Most QSR software stops at the order. S4D is built for chains where delivery is the business, with a solution that gives you order dispatching, route optimization, driver control, live tracking, and cash management that only the biggest chains used to have.

  • Dispatch operations built for high-volume delivery
  • Every driver, order, and route visible in real time
  • Full control of the handoff experience

Order & driver overview

The dispatch screen shows a live split view: orders ready for delivery on the left, available drivers on the right. A map view displays every driver’s live location in real time, color-coded by status: on a delivery, or back at the store. Everything a dispatcher needs to make fast, confident assignment decisions without picking up a phone.

Order assignment

Dispatchers assign orders to drivers directly from the screen, manually, so they are in full control to create the most logical order, with full visibility of what’s ready and what’s still in the kitchen. They also have the possibility to group orders with nearby delivery addresses, so drivers can be more efficient.

Orders can also be pre-assigned before they’re fully packed, so drivers can manage their time efficiently.

Driver departure controls

Drivers report departure via PIN code directly from the dispatch screen or driver app. Before leaving, staff are reminded of easy-to-miss items (drinks, sauces, kids meal toys, or payment terminals) so nothing gets forgotten during a busy rush. Drivers can be required to use the driver app to ensure live location tracking is active from the moment they leave.

Cash management

Track cash in each driver’s pocket in real time. Assign change money before departure, set a cash limit that prevents drivers from leaving if they’re carrying too much, and receive warnings on high-value cash payments. At clock-out, a full cash reconciliation report is generated automatically, including tips received without any manual counting or guesswork.

Vehicle management

Assign a specific vehicle to each driver per trip directly from the dispatch screen. When a speeding ticket arrives, or a vehicle needs servicing, you know exactly who was driving and when. Simple to manage, useful when it matters.

Delivery area management

Configure delivery zones, set minimum order values, and define delivery fees per store directly within the system. Easily turn off and on delivery areas, which is reflected for consumers when it is too busy or too slow.

Read more about Delivery Areas →

Order controls

Change order status, reprint receipts, check delivery routes, send customer location, and view the full order log, all from the dispatch screen. Dispatchers handle exceptions and resolve issues on the spot, without switching systems or disrupting the kitchen.

Delivery-Management-powered-by-S4D

Advantages seen by QSR chains that chose S4D:

15–20% more deliveries per driver shift

When orders are assigned efficiently, routes are optimized, and drivers leave on time with everything they need, each driver completes more deliveries per shift.

No more missing items at the door

Departure reminders catch easy-to-miss items before the driver leaves, not when a customer calls to complain. Fewer redeliveries, fewer refunds, fewer one-star reviews.

Cash you can account for, down to the last cent

Real-time cash tracking per driver, automatic reconciliation at clock-out, and configurable limits mean end-of-shift cash handling stops being a source of loss or dispute.

Delivery promises you can actually keep

Live driver tracking, geofenced delivery confirmation, and real-time ETA updates mean your promised delivery times reflect what's actually happening on the road.

Delivery-grade operations without a custom build

The dispatch control, driver management, and route optimization that the biggest chains built in-house, available out of the box.

Full accountability across every shift and driver

Vehicle assignments, cash reconciliation, departure logs, and delivery confirmations are all tracked automatically. When something goes wrong, you know exactly what happened and when.

Trenta Pizza

Trenta Pizza turned to S4D seeking a quick-service restaurant software expert who provides a scalable solution that can handle multiple sales channels and growing business operations. Stefan Alecse, the COO of Trenta Pizza sees in S4D a partner that is able to supply the scalable restaurant software and industry experience that will help the brand drive future growth.

Read moreabout Trenta Pizza

Frequently Asked Questions:

  • Is tracking the delivery a violation against my drivers?

    No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.

    The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.

  • What does the S4D support structure look like?

    Partners have a dedicated Customer Success responsible to ensure a smooth partnership.

    In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.

Run smarter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Earn more online

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

Access all your data

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Deliver to your promises

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.
The operational heart of every store

Point of Sale (POS)

A cloud-based POS designed for high-volume multi-location QSRs where reliability and control are non-negotiable.

  • 99.99% uptime with offline fallback
  • Hardware independent
  • One unified system for all order channels

Unified order management

Whether an order is placed via the phone, at the counter, kiosk, website, mobile app, or delivery platforms like Uber Eats and Just Eat Takeaway, it is processed via the S4D POS in one single screen. Orders from all sales channels, even the delivery platforms, enter the same workflow as in-store transactions, without any manual input.

For multi-channel QSR operations, this eliminates complexity at store level and gives HQ full visibility across every sales source.

Conversational ordering & smart upselling

With our user-friendly interface, orders can be entered in any sequence, starting with size, topping, product name, or modifier, without rigid flows. This speeds up counter interactions, reduces cognitive friction, and lowers the risk of input errors during peak hours.

Automatic customer recognition

With phone number lookup and Caller ID integration, returning customers are identified immediately. Order history, addresses, and preferences are prefilled automatically, reducing order time and improving accuracy.

Built-in customer display

The customer-facing display mirrors order details in real time, products, applied discounts and promotions, and a running total, so customers see exactly what they’re ordering. Any mistake is caught and corrected on the spot, before payment.

Promotions, deals & coupons engine

During the order intake flow, set deals are built into the POS, such as BOGO (Buy One Get One) offers, combo deals, bundles, coupon codes, and auto-apply promotions.

Role-based permissions & PIN access

The POS is locked by default and accessed via personal PIN codes tied to role-based permissions. Based on permission certain actions can only be done by a manager account, like refunds, voids, or order edits, can be done with a manager account.

Every action is logged, creating full accountability across shifts and locations.

Order overview & transaction control

Store staff and managers can access detailed order histories, modify transactions when permitted, and review transaction records directly from the POS interface. This operational overview supports faster issue resolution and clean shift handovers.

Performance dashboard

Store managers can access live operational overviews directly within the POS interface, monitoring order flow and performance.

The KPIs that appear on the dashboard can be shared easily to head offices from different stores, and the metrics can be tailored to what matters for your operational workflows.

Dine-in mode

Manage tables directly from the POS, assign orders to tables, and send them to the kitchen in batches as the meal progresses. Bills are settled at the end of the meal, with support for split payments across payment types.

Offline fallback

If the internet connection drops, the POS remains fully functional for core order intake and payments. Orders are stored locally and automatically synced once connectivity is restored. No reboot. No emergency procedures.

Kotipizza POS powered by S4D

Advantages seen by QSR chains that chose S4D:

Faster order processing at peak

The intuitive interface and historical customer and order information reduces the order intake time by +10%.

Higher average order value (AOV)

Upselling reminders help staff to offer order-related products to customers during the order intake.

Every payment type, zero friction

Cash, card, EFT, split payments, whatever the customer prefers, the POS handles it. EFT sends the checkout amount directly to the payment terminal for seamless payment.

Secure & controlled operations

Role-based permissions, PIN-level access, and full audit trails ensure accountability across shifts and franchise networks.

Reduced operational errors & lost orders

Unified order intake across channels eliminates manual re-entry and sync errors.

New hires become productive faster.

Our intuitive workflow and integrated training resources reduce onboarding time and minimize operational disruption during staffing changes.

Herbies Pizza

Herbies Pizza started as a family business in 1985. Since then, they have become a multi-unit pizza chain, currently with 25+ locations. Headquartered in Reading, Herbies Pizza is well-known in South-East England for its delicious homemade garlic bread.

We interviewed Zack Brar, part of the Herbies family responsible for all operational matters for Herbies Pizza (ranging from answering questions from franchisees, marketing, online operations, and in-store processes) to reflect on their partnership with S4D since January 2023.

Read moreabout Herbies Pizza

Frequently Asked Questions:

  • Is the S4D POS system safe?

    Yes. Safety is at the heart of our business. Our software offering is ISO 27001 certified. In addition, we have annual external audits to ensure the highest safety standards.

Run smarter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Earn more online

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

Access all your data

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Try the S4D POS System

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.

Store Reporting

Enjoy easy access to ready-to-consume data analytics and reports. Compare performance and expenses businesswide, for multiple stores, or per individual store. Get accurate insights to grow your profitability.

  • Real-time data
  • Access from anywhere
  • Customizable reporting available

Dashboards

Preconfigured dashboards show in a user friendly design, labour cost in percentage, Net Promoter Score (NPS), labor productivity, orders per trip, product performance and much more.

More than 40 reports

Preconfigured reports help to manage your business with actionable data. Reports including driver reports, daily sales, inventory, operational, payment, order type, and voids.

Choose parameters

Every report allows you to choose different parameters to specify the information. You can choose a certain time period, a certain product, store employee depending on the information you want to retrieve.

Performance comparison

As headquarters, you can compare the performance and actionable data chain-wide or between stores also against the chain-wide average.

Product performance

Analyze the product performance with restaurant reporting to understand the high-profit products and the most sold and highest ranked products compared to the least sold and worst ratings.

Unlock the full potential of your restaurant chain by booking a demo

Request A Meeting

Advantages of our reporting tool

Own your data

All data gathered is shared with your business in a user-friendly way to support your business growth.

Chain-wide comparison

Chain-wide data helps you to measure the performance of individual stores compared to the chain average to understand trends.

Determine your net profit

Reporting on expenses, inventory and labor costs help you to determine your costs of goods sold (COGS) to measure the profitability of your business.

Increase revenue

Actionable data allows you to identify profitable products and campaigns. You can also measure cost intense areas of your business, such as labor and inventory costs. Measuring these helps to decrease costs and focus on high-profit products.

Quantify your service quality

By collecting quantitative and qualitative reviews such as the Net Promoter Score (NPS) you can quantify your service quality and measure improvement.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our delivery management?

  • What is the value of chain-wide reporting?

    Chain-wide reporting provides headquarters with actionable data to compare stores against the overall average. It also helps to identify consumer trends and to improve business operations.

  • What is the value of retrieving the data from S4D?

    Our omnichannel solution provides you with the maximum amount of data insights that we share with you as part of our service. As our solutions cover the complete order journey and integrate with the payment provider and delivery platforms, you obtain data from every step of the order journey to improve your business operations end-to-end.

  • What is the Net Promoter Score (NPS)?

    The Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken by asking customers how likely they are to recommend your product or service to others on a scale of 0-10. It can also be used in combination with other feedback questions. The NPS can help to predict the performance of your sales channels.

  • What information is worth measuring as a quick-service restaurant chain?

    As a quick-service restaurant chain you should know your best-performing and worst products. It is also important to measure service quality, such as driver ratings. Both information can be retrieved from customer reviews.

    You should also be able to measure the Net Promoter Score (NPS) as this provides you with a tool to quantify customer satisfaction levels.

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

This field is for validation purposes and should be left unchanged.