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At S4D we offer quick-service restaurant (QSR) chains an all-in-one SaaS platform, consisting of an e-commerce platform, a cloud-based POS, kitchen displays, a delivery system, and chain management tools.
Our mission is transforming the QSR industry by empowering restaurant chains to do better business with one unified platform that is connected, real-time and frictionless. We bring an extra dimension to QSR chains by helping them become entirely data-driven and fully control costs and food operations. We also help to manage customer satisfaction in a more efficient and quantifiable way.
Our partners, such as New York Pizza, Apache Pizza, TelePizza, PizzaHut Bakker Bart, and Verhage, are amongst the fastest-growing QSR chains in Europe.
We are active in more than 10 countries worldwide and were amongst Deloitte’s technology fast 50 in 2022 as one of the fastest-growing tech companies in the Netherlands
During an in-depth Discovery Phase, we will compare your current order management system and analyze your needs.
On this basis, we will compare the capabilities of our omnichannel solution and map them out before we start a Pilot Phase in selected stores. This ensures that expectations will be met.
During a Discovery Phase, we understand what system requirements and needs your QSR chain has. During the Build Phase, the menu and website layout are created and any custom-required functionalities are built by our team. During the Pilot Phase, the system setup will be tested in 1-5 stores. Upon the successful pilot, we follow a rollout plan to equip all stores with the solution. As part of our partnership, we will continuously work with you to make sure we provide you with all the digital ingredients for your business success.
After the successful Pilot Phase during which the software is already running smoothly in the first stores, we will work together with your headquarter team to plan training sessions, installation, and launch across the complete restaurant chain.
Partners have a dedicated Customer Success responsible to ensure a smooth partnership.
In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
Thanks to integrations with the major and local third-party delivery providers, orders from these platforms will be integrated and prioritized on the kitchen display.
The seamless integration eliminates the need for additional tablets next to your point of sale (POS).
No. Our restaurant solutions are hardware-independent and cloud-based. Therefore, they can be used with any hardware that is up to the current standards.
Our cloud-based software is ISO 27001 certified. In addition, we conduct external and internal audits to ensure the highest safety standards for our partners and their customers.
The pricing depends on the final product package tailored to your QSR chain needs.
Together with you, we will identify which solutions and add-ons can help you to achieve your business targets. On this basis, we will create a suitable plan.
In case of a connectivity outage in one of your stores caused by the local internet provider, the affected store can make use of the offline fallback version so that the main functionality remains always available to your stores at any time.