Customer Loyalty Program

With your customized restaurant rewards and loyalty program, you increase brand loyalty and customer retention. We allow you to fully configure your own branding and business rules. Our insightful reporting helps to measure the efficiency of the rewards system and further optimize it.

  • Fully configurable levels and rewards
  • Configure your own business rules
  • Customer and rewards analytics

Customizable configuration

Create your unique rewards and redemption structure. You decide on the different loyalty tiers and what requirements need to be fulfilled to achieve to move to a higher tier. You set the rules for customers to collect points and when they expire. Give discounts, free products or let customers save for presents.

Across all channels

The Loyalty Program applies to all your S4D sales channels and can be collected and redeemed on your Website, Consumer App or in-store.

Loyalty campaigns

Configure loyalty campaign codes, such as extra rewards on the birthday of Loyalty Program members or additional points when ordering during a specific period of time.

Special promotions

Next to promotions across all loyalty program members, you enjoy the flexibility to create tiers-specific coupons and discounts, for example, 30% off all the baskets for the premium tier.

Manually adjustment

The system allows points to be manually revoked or added if this is required.

Actionable data insights

For consumers to participate in your loyalty program, you can require customers to share more personal data with you upon the signup. In this manner, customers give you extra data in return for having the perks of a loyalty program.

Advantages of our Loyalty Module

Higher order frequency

Data shows that loyalty members on average order 3.5 more frequently than non-members. Increase your revenue without additional marketing costs.

Free marketing tool

Configuring a digital loyalty program is included in the service offering and gives you a free marketing tool to tighten your relationship with your customers at no extra cost.

Increased customer retention

You can measure the lifetime of the customers and prove that customer retention increases if customers are part of a restaurant rewards program.

Data analysis

Preconfigured and customized reporting allows you to track your promotion performance. Comparing data of non-loyalty members and loyalty members shows different customer behavior.

Targeted marketing

Marketers obtain easy-to-consume reports and customer information to prepare targeted marketing campaigns that increase overall revenue across the chain or for local markets.

Full flexibility

The S4D Loyalty Program can be fully customized. From reward structure to campaigns and special offers you decide how to reward your brand fans.

Turbocharged e-commerce

Our restaurant chain software provides a stable and scalable e-commerce platform

Omnichannel approach

  • Point of Sales (POS)
  • Self-Order Kiosk
  • Website and Consumer App
  • Third-party delivery integration
  • Continuously improved UI/UX design
  • Loyalty program

Incrementally increase

  • Conversion rates
  • Average order value
  • Customer retention

We turbocharge e-commerce for your restaurant chain and help you drive more orders.

Operational control

Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.

Centralized power

  • Central menu management
  • Automated workflows
  • Configurable product modules
  • Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)

Continuous Development

  • Bi-weekly launch of new features and improvements
  • Dedicated customer success partner
  • Sharing of industry best practices

Actionable data

We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.

Preconfigured reports on 

  • Sales
  • Loyalty and coupons
  • Restaurant stock
  • Employee management
  • Product performance
  • Store-to-store performance
  • Net Promoter Score (NPS)

Custom reporting 

  • Power BI integration
  • Custom data requests
  • Datapoints across the whole order journey

Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.

Questions about our Loyalty Module?

  • What data can I obtain in the reporting and how does it benefit my restaurant chain business?

    The reporting can be customized to your needs. Actionable reporting includes customer behavior information, product, and marketing insights. Average Order Value (AOV), order frequency, and revenue generated by non-members and members can be measured to understand customer behavior.

    Promotion-related actionable reports such as new sign-ups or the usage of a promotion code help to measure marketing campaigns. Product costs per redemption let you understand which products cost your business the most or least when paid with rewards.

What to expect

Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain

Daan Bakker


Head of Growth

Daan Bakker


Contact us