From the store to the customer's doorstep

Driver App

A multi-purpose mobile app that keeps your drivers navigating, your deliveries tracked, and your store managers informed. Built for delivery-focused QSR chains where what happens outside the store matters as much as what happens inside.

  • Drivers guided from assignment to doorstep
  • Live location visible to store and customer in real time
  • Store performance accessible anywhere, anytime

Core functionalities

  • Order overview & assignment

    Assigned orders appear on the driver’s home screen the moment they’re dispatched, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order details are available.

  • Route navigation

    As soon as an order is assigned, the optimal route opens automatically. When multiple orders are assigned in one ride, the app suggests the most efficient delivery sequence. Drivers can use their preferred navigation apps, like Google Maps, Waze, or Apple Maps, with a single tap.

  • Delivery flow & geofencing

    Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.

  • Live location tracking

    Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers can follow their delivery in real time, if allowed by the store due to security reasons. Dispatchers see every driver on the map without making a single call.

  • One-tap communication

    Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.

  • Driver performance metrics

    Drivers see their own KPIs directly in the app: perfect delivery percentage, average delivery time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.

  • Multi-purpose mode

    More than a driver app, your chain’s own mobile operations tool

    This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.

    Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.

Order overview & assignment

Assigned orders appear on the driver’s home screen the moment they’re dispatched, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order details are available.

Route navigation

As soon as an order is assigned, the optimal route opens automatically. When multiple orders are assigned in one ride, the app suggests the most efficient delivery sequence. Drivers can use their preferred navigation apps, like Google Maps, Waze, or Apple Maps, with a single tap.

Delivery flow & geofencing

Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.

Live location tracking

Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers can follow their delivery in real time, if allowed by the store due to security reasons. Dispatchers see every driver on the map without making a single call.

One-tap communication

Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.

Driver performance metrics

Drivers see their own KPIs directly in the app: perfect delivery percentage, average delivery time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.

Multi-purpose mode

More than a driver app, your chain’s own mobile operations tool

This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.

Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.

Advantages seen by QSR chains that chose S4D:

Customers track their order like on Uber Eats

Customers get the tracking experience they expect from the big aggregators, without you giving up the order, the data, or the margin to get it.

15% faster deliveries, route after route

When the optimal route opens automatically and drivers aren't figuring out navigation on the fly we see an average 15% reduction in delivery time per route.

15–20% more orders completed per shift

Better route sequencing, faster departure, and less time spent on calls and confusion means each driver gets more done in the same shift, without adding vehicles or headcount.

More deliveries per shift, without extra kilometres

Built-in route optimization sequences stops and suggests the fastest route, launching straight into the driver's preferred navigation app.

Fewer support calls, faster resolutions

QSR chains see average support resolution time drop by 30%, fewer escalations, fewer frustrated customers waiting on hold.

25% fewer order errors at the door

When drivers see full order details, customer instructions, and special requests before they leave missing items and wrong-door deliveries drop by 25%.

New York Pizza

New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.

By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.

Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.

This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.

Read moreabout New York Pizza

Frequently Asked Questions:

  • Is tracking the delivery a violation against my drivers?

    No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.

    The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.

Grow faster with a better platform

  • Run tighter operations

    When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

    S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

    What this looks like in practice:

    • Central menu management across all locations and channels
    • Automated order routing and kitchen workflows
    • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
    • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

    The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

  • Own your orders

    You built your brand, but delivery platforms are renting it back to you, at 30% commission.

    S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

    What this looks like in practice:

    • Branded web + app ordering, built for conversion, not just functionality
    • Loyalty and retention tools that work across every channel
    • Integrations with third-party platforms, so you keep the reach without the dependency
    • Ongoing UI/UX improvements so your channel stays competitive

    The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

  • See the full picture

    Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

    S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

    What this looks like in practice:

    • Preconfigured reports on sales, NPS, product performance, and store-to-store comparisons
    • Loyalty, coupon, and stock reporting built in
    • Power BI integration and custom data requests for deeper analysis
    • Data across the full order journey, from first click to delivery

    The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Run tighter operations

When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.

S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.

What this looks like in practice:

  • Central menu management across all locations and channels
  • Automated order routing and kitchen workflows
  • Native integrations with Deliveroo, Uber Eats, Just Eat, Wolt, Doordash
  • Bi-weekly feature releases, with a dedicated customer success partner who knows your business

The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.

Own your orders

You built your brand, but delivery platforms are renting it back to you, at 30% commission.

S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.

What this looks like in practice:

  • Branded web + app ordering, built for conversion, not just functionality
  • Loyalty and retention tools that work across every channel
  • Integrations with third-party platforms, so you keep the reach without the dependency
  • Ongoing UI/UX improvements so your channel stays competitive

The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.

See the full picture

Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.

S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.

What this looks like in practice:

  • Preconfigured reports on sales, NPS, product performance, and store-to-store comparisons
  • Loyalty, coupon, and stock reporting built in
  • Power BI integration and custom data requests for deeper analysis
  • Data across the full order journey, from first click to delivery

The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.

Read more about our solutions:

Read more

Offer live order tracking to customers

Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.

Daan Bakker

Management

VP of Growth

Daan Bakker

Management

See our product in action

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