Customers track their order like on Uber Eats
Customers get the tracking experience they expect from the big aggregators, without you giving up the order, the data, or the margin to get it.
A multi-purpose mobile app that keeps your drivers navigating, your deliveries tracked, and your store managers informed, all from one place. Built for delivery-focused QSR chains where what happens outside the store matters as much as what happens inside.
Assigned orders appear on the driver’s home screen the moment they’re dispatched, no phone calls, no paper slips. Push notifications alert drivers to newly assigned orders on the go, and full order history is available at any point during the shift.
Drivers mark orders as delivered directly in the app, restricted to only allow confirmation within a set distance from the delivery address. The same geofencing logic applies on return, triggering automatically when the driver arrives back at the store.
Built-in GPS tracking feeds live driver location to two places simultaneously: the dispatch screen in the store and the customer-facing order tracker on the website or app. Customers follow their delivery in real time. Dispatchers see every driver on the map without making a single call.
Drivers call the customer or the store directly from the order screen without leaving the app or searching for a number. No confusion, no delays, no missed deliveries because a driver couldn’t find the right door.
Drivers see their own KPIs directly in the app: perfect delivery percentage, average make time, orders completed per shift, and more. The visible metrics are configurable, giving drivers the context to improve without exposing data that isn’t theirs to see.
More than a driver app, your chain’s own mobile operations tool
This app is a multi-purpose one. We offer the flexibility to our partners to decide how to use it across their operations. Store managers and franchisees can use it to check live sales, order flow, and performance metrics from anywhere, without the need to be on-site.
Store staff can perform inventory counts and scan product barcodes directly from the app, with stock data feeding straight into Store Management. One app, configured to how your chain actually works.
Customers get the tracking experience they expect from the big aggregators, without you giving up the order, the data, or the margin to get it.
When the optimal route opens automatically and drivers aren't figuring out navigation on the fly we see an average 15% reduction in delivery time per route.
Better route sequencing, faster departure, and less time spent on calls and confusion means each driver gets more done in the same shift, without adding vehicles or headcount.
QSR chains running on S4D see fuel expenses drop 10–15% as drivers stop taking inefficient routes between deliveries.
QSR chains see average support resolution time drop by 30%, fewer escalations, fewer frustrated customers waiting on hold.
When drivers see full order details, customer instructions, and special requests before they leave missing items and wrong-door deliveries drop by 25%.
New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.
By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.
Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.
This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.
Read moreabout New York PizzaThe S4D Driver App can be downloaded by scanning a QR code in the POS. It is compatible with iOS and Android.
The delivery can be tracked on the Dispatching Screen. By choosing the map view the delivery route and position can be easily followed to plan the next order assignments.
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.
Our Driver App is optimized so that delivery drivers can easily use it on normal mobile phones. The battery usage is comparable with common navigation tools, such as Google maps.
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
Continuous Development
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
Incrementally increase
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
Custom reporting
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain.
Daan Bakker
Management