Point of Sale (POS)

Core functionalities

• Unified order management
• Conversational ordering & smart upselling
• Automatic customer recognition
• Built-in customer display
• Promotions, deals & coupons engine
• Role-based permissions & PIN access
• Order overview & transaction control
• Performance dashboard
• Dine-in mode
• Offline fallback

• Unified order management

  Whether an order is placed via the phone, at the counter, kiosk, website, mobile app, or delivery platforms like Uber Eats and Just Eat Takeaway, it is processed via the S4D POS in one single screen. Orders from all sales channels, even the delivery platforms, enter the same workflow as in-store transactions, without any manual input.

  For multi-channel QSR operations, this eliminates complexity at store level and gives HQ full visibility across every sales source.

• Conversational ordering & smart upselling

  With our user-friendly interface, orders can be entered in any sequence, starting with size, topping, product name, or modifier, without rigid flows. This speeds up counter interactions, reduces cognitive friction, and lowers the risk of input errors during peak hours.

• Automatic customer recognition

  With phone number lookup and Caller ID integration, returning customers are identified immediately. Order history, addresses, and preferences are prefilled automatically, reducing order time and improving accuracy.

• Built-in customer display

  The customer-facing display mirrors order details in real time, products, applied discounts and promotions, and a running total, so customers see exactly what they’re ordering. Any mistake is caught and corrected on the spot, before payment.

• Promotions, deals & coupons engine

  During the order intake flow, set deals are built into the POS, such as BOGO (Buy One Get One) offers, combo deals, bundles, coupon codes, and auto-apply promotions.

• Role-based permissions & PIN access

  The POS is locked by default and accessed via personal PIN codes tied to role-based permissions. Based on permission certain actions can only be done by a manager account, like refunds, voids, or order edits, can be done with a manager account.

  Every action is logged, creating full accountability across shifts and locations.

• Order overview & transaction control

  Store staff and managers can access detailed order histories, modify transactions when permitted, and review transaction records directly from the POS interface. This operational overview supports faster issue resolution and clean shift handovers.

• Performance dashboard

  Store managers can access live operational overviews directly within the POS interface, monitoring order flow and performance.

  The KPIs that appear on the dashboard can be shared easily to head offices from different stores, and the metrics can be tailored to what matters for your operational workflows.

• Dine-in mode

  Manage tables directly from the POS, assign orders to tables, and send them to the kitchen in batches as the meal progresses. Bills are settled at the end of the meal, with support for split payments across payment types.

• Offline fallback

  If the internet connection drops, the POS remains fully functional for core order intake and payments. Orders are stored locally and automatically synced once connectivity is restored. No reboot. No emergency procedures.