Daan Bakker
Management
Channel with highest order value
Our Self-Order Kiosk has proven to deliver the highest Average Order Value (AOV). Partners have seen significant growth in AOV compared to other sales channels.
Self-Order Kiosk
Meet the demands of modern customers with our Self-Order Kiosk solution, designed to enhance the ordering experience, streamline operations, and elevate overall efficiency in your restaurants. Let your customers explore the menu and enjoy full flexibility when placing their orders.
- Hardware-Independent
- Customer-Centric Design
- Integrated Loyalty Program
Intuitive touchscreen interface
Our Self-Order Kiosk offers an intuitive touchscreen and attractive design, making ordering enjoyable for all ages. The user-friendly menu navigation adds convenience, and its visual appeal makes it a popular choice for a seamless and efficient ordering experience.
Content customization
Empower users to control and personalize all content through the Content Management System (CMS). This includes also uploading and managing videos to be displayed on the splash screen, allowing for dynamic and visually appealing branding opportunities.
Eat-in and take-away mode
Enhance operational flexibility with our Eat-In and Take-Away modes tailored for restaurant chains. This feature allows customization of the ordering journey to accommodate customers dining on-site or opting for takeout.
Multiple languages
Catering to a diverse customer base is effortless with our Self-Order Kiosk’s multi-language support. Allow your customers to choose from a variety of languages to provide a more inclusive and accessible ordering experience, ensuring everyone feels welcome.
Loyalty integration
Enhance the ordering experience with the integrated loyalty program for exclusive promotions and loyalty rewards. Easily access loyalty benefits on the kiosk by scanning the QR code or entering the identifier code from the app.
Order customization
Let your customers tailor their orders to perfection. This functionality allows customers to easily modify ingredients, adjust portions, and specify preferences, ensuring a personalized ordering experience that aligns with individual tastes.
Promotions and upselling
Allow your customer to navigate the menu seamlessly, and benefit from strategic upselling suggestions that enhance the Average Order Value (AOV). Increase revenue with strategic upselling moments as customers add products to the basket and proceed to checkout.
Nutritional values and allergens
Display essential nutritional information and allergens for each product, ensuring transparency, aiding informed choices, and facilitating compliance with legal regulations.
Looking to boost your Average Order Value (AOV) in-store?
Let's Talk!Advantages seen by restaurant chains that implemented self-order kiosks:
Perfect order fulfillment
Experience a significant reduction in order errors and miscommunication. Our Self-Order Kiosk minimizes the chances of mistakes and contributes to an error-free ordering process.
Improved staff efficiency
Linked to Kitchen Management (KDS) and the Order Status Screen, our self-order kiosk maximizes staff efficiency, providing a faster and more streamlined experience for both customers and employees.
More efficient upselling
Witness proved revenue growth with our Self-Order Kiosk, which has demonstrated success in strategic upselling opportunities for our partners. These features increase the Average Order Value (AOV) by up to 30%.
Higher customer satisfaction
With fewer queues at the counter and less stressed restaurant staff, employees can focus on making the best food. Satisfied customers are more likely to return, contributing to enhanced loyalty.
Reduced labor costs
Our Self-Order Kiosk is proven to reduce labor costs. With the kiosks handling order intake, there's a decrease in the dependency on restaurant staff, leading to more efficient operations and ultimately impacting the net profit positively
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our restaurant Self-Order Kiosk?
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What happens once a customer places an order on the S4D Self-Order Kiosk?
The order will appear in the “all orders” overview in the POS. The order will also appear on the kitchen display system on the Make Screen. In this manner, the kitchen staff can directly start preparing the order.
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Do I need to launch self-order kiosks in all my stores at the same time?
No. Together we can create a roll-out plan that suits your business best and identify the stores that are most suitable for adding the self-order kiosks first.
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What does the S4D support structure look like?
Partners have a dedicated Customer Success responsible to ensure a smooth partnership.
In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
Get more information
and book a business strategy call or product demo.
We respond within 24 hours!