Daan Bakker
Management
Increased Efficiency
The combination of order information, easy driver management, map screen, and fleet tracking enables a structured way of order assignment and food delivery.
Dispatching Display
Give your stores a tool to efficiently assign vehicles and delivery orders to your drivers. Provide customers with increased order accuracy and delivery of fresh food thanks to item reminders and delivery tracking.
- Cloud-based
- Delivery tracking
- Order allocation on map
Complete Order Overview
Keep an eye on all your orders. You can see queued orders, upcoming orders, or orders that are ready for delivery on one screen.
Map View
Manage rides and combine delivery orders efficiently in one ride via the map view.
Edit and Cancel Orders
After the order was placed, the order status and the payment method can be corrected. If an order needs to be canceled completely, the system offers the freedom to do so in a controlled manner.
Order Remark Reminder
You can switch on item reminders for products such as drinks, sauces, or ice cream which can get forgotten in the rush. The reminder pops up once the driver triggers the “leave now” button.
Driver management
Oversee all drivers that are clocked in and assign orders and vehicles to drivers on one screen. You can pay out tips and manage expenses such as gas money. These can be assigned to drivers and tracked in an expense report.
Driver App
With our Driver App, your drivers receive newly assigned orders on their phones and follow their status. Restaurant staff can follow the delivery on the map for an accurate ETA and manage the order assignment with foresight.
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Advantages of our Dispatching Display
Time Saving
By combining orders on the same route you save time and fuel money. Plan upcoming rides for drivers on their way back to the store and reduce waiting time in the store.
Higher Order Accuracy
Thanks to the decluttered design, order information can quickly be checked before leaving and item reminders ensure that the order is complete.
Increased Safety of Drivers
By being able to track the deliveries you can allocate drivers that do not change their location. In case of an accident, you can quickly locate the driver and get help.
Cost Reduction
Being able to combine rides and find the fastest routes your drivers are more efficient which reduces the need for additional drivers and additional fuel expenses.
Easy Order Modification
The ability to edit order details and cancel orders keeps your accounting accurate and ensures higher customer satisfaction.
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our Dispatching Display?
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My fleet has different vehicles, such as bikes and cars. How are the routes and the estimated time of arrival (ETA) calculated?
The route and ETA are calculated depending on the vehicle type that is assigned to your driver. In this way, we can find the fastest and most appropriate route for your driver and calculate an accurate ETA.
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Is tracking the delivery a violation against my drivers?
No. Drivers consent to the terms and conditions before downloading the Driver App onto their devices.
The delivery tracking is only active when a driver is delivering an order. The delivery tracking is deactivated as soon as the Driver App is inactive.
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How do customers follow the updates of the order status?
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
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Are orders from third-party delivery platforms also shown on the Dispatching Screen?
Yes. The Dispatching Screen is seamlessly integrated into all your S4D systems. Orders from third-party delivery platforms show as such on your Dispatching Display.
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What does the S4D support structure look like?
Partners have a dedicated Customer Success responsible to ensure a smooth partnership.
In addition, we offer support via WhatsApp chat, email, and phone seven days a week. Our support agents are trained to speak various languages to help in an efficient manner.
What to expect
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain