More direct orders, less commission paid
Every customer who orders through your website instead of Uber Eats or Just Eat is a customer whose data you own, whose margin you keep, and whose relationship you control.
A fully branded, mobile-first eCommerce website built for multi-location QSR brands that want control, conversion, and scale. Designed to turn direct traffic into repeat customers, without relying on third-party platforms.
Your website is fully yours to configure; marketers can change component layouts, page structures, colors, imagery, and content without touching a line of code. Build custom landing pages for campaigns, locations, or product focuses, and update them whenever you need to. No developer dependency, no template constraints.
The ordering flow is designed around the returning customer: pre-filled address, pre-selected payment method, one-click reorder. New customers move from browsing to payment in three clicks. Store selection, delivery versus pickup, and time slot selection happen at the right moment in the journey, not as a barrier before it begins.
Three revenue mechanics work across the order journey. Upsells suggest relevant additions while a customer configures their product. Cross-sells appear in the basket, recommending complementary items based on what’s already there. Upsizing prompts customers to go bigger at the moment of selection. Each is configured per product, appears at the right moment, and is designed to feel like a helpful suggestion, not a hard sell.
Bundle deals, BOGO (Buy One Get One), percentage discounts, app-exclusive offers, pickup-only deals, loyalty promotions, and personal deals triggered by birthdays or milestones, all built and managed centrally. Each promotion can be restricted by store, channel, day, time, or minimum order value. Combinability rules ensure offers work together the way you intend, and never in ways you don’t.
The recommendation model shows relevant products based on order history and browsing behavior: on category pages, in the basket, and at checkout. Returning customers see their recently ordered items front and center. Member-exclusive products are visible but locked for non-members, creating a constant visible reason to join your loyalty program. Chains using the recommendation model on category pages have seen conversion increase by 3–4%.
Loyalty isn’t just a separate landing page on our website; it’s built into every stage of the ordering experience. Customers see what they’re missing before they join the program, earn points automatically after every order, and redeem rewards without leaving the flow. After each order, non-members are shown exactly how many points they missed, and can claim them by joining on the spot.
Every store gets a dedicated SEO-optimised page: name, description, opening hours, location, so customers searching “pizza [city]” find your nearest location, not a competitor. Group pages aggregate your store network for broader search visibility. Every product has a configurable SEO title and URL, custom landing pages can be built for campaigns, dietary filters, or ad traffic, and blog pages are managed directly from the platform, no separate content tool needed.
Every customer action, order placed, status updated, consent changed, loyalty earned, fires as a real-time event to your connected marketing or CDP & CRM platform. Native integrations with tools like DotDigital, Deployteq, and Bloomreach are available out of the box, with open connectivity for any platform your markets use. Your CRM gets the full picture: what was ordered, which channel, which store, which coupon, everything needed to run relevant, timely campaigns.
Every customer who orders through your website instead of Uber Eats or Just Eat is a customer whose data you own, whose margin you keep, and whose relationship you control.
Personalised recommendations, one-click reorder, and a checkout built for returning customers turn more visitors into completed orders, without spending more on ads.
Upsells, cross-sells, and upsizing suggestions configured per product mean every order journey has built-in revenue moments, without interrupting the customer experience.
Promotions configured at headquarters publish to every store and channel automatically, with the right rules, the right restrictions, and no manual work at store level.
Every order, every consent change, every loyalty action fires as a real-time event to your connected CRM or CDP, giving your marketing team the data to run relevant campaigns.
Content, campaigns, landing pages, and product pages are managed directly from the CMS by your own marketing team, no development charges, no waiting, no bottlenecks.
Bakker Bart, a contemporary franchise formula led by Bart’s Retail, is the largest bakery chain in the Netherlands with approximately 140 stores nationally.
Bart van Elsland founded Bakker Bart in 1977 in Nijmegen, Netherlands. He gave his oven a unique place in a shopping center, providing his customers with a direct experience of freshly baked bread. However, this was not the only revolutionary idea. Bakker Bart responded to the growing need for delivery by implementing S4D’s solution.
With an innovative e-commerce strategy, Bakker Bart has once again reinvented itself for the next generation of Dutch consumers, becoming the largest bakery chain with delivery in the Netherlands.
Read moreabout Bakker BartRestaurants can track online conversion performance through centralized analytics dashboards that provide insights into metrics such as visits, orders, conversion rates, and revenue per location. This enables businesses to compare performance across stores, identify trends, optimize marketing campaigns, and make data-driven decisions to improve overall results.
Online food orders are automatically sent from ordering channels (such as websites, mobile apps, or delivery platforms) directly into the restaurant’s system. From there, they are routed to the kitchen display system (KDS) or POS, where staff can immediately start preparation. This eliminates manual input, reduces errors, and ensures faster order processing.
Restaurant chains can manage promotions and coupons centrally through a single system. This allows headquarters to create, schedule, and distribute campaigns across all locations, while still giving individual stores the flexibility to adjust offers locally if needed. This ensures consistency, better control, and improved campaign performance.
Orders are automatically assigned to the correct store based on factors such as the customer’s location, delivery zones, and store availability. The system uses predefined rules to ensure each order is routed to the most suitable location for efficient preparation and delivery.
You built your brand, but delivery platforms are renting it back to you, at 30% commission.
S4D gives you a direct ordering channel that actually converts: a fast, branded website and app your customers want to use, backed by a loyalty program that keeps them coming back.
What this looks like in practice:
The outcome: More orders through your own channel. Lower cost per order. A customer relationship you actually own.
When your kitchen, POS, and delivery platforms don’t talk to each other, your staff fills the gap, and mistakes happen.
S4D connects every part of your operation from one place. Menu updates pushed chain-wide in seconds. Orders are routed automatically. No tablets, no workarounds, no chaos.
What this looks like in practice:
The outcome: Less operational friction. Faster service. A setup that scales when you open the next 10 locations.
Most chains are making decisions based on incomplete data, or worse, gut feeling. You can’t fix what you can’t see.
S4D gives you a single view across every location, every channel, every order. Not just dashboards, actual insight you can act on.
What this looks like in practice:
The outcome: You stop guessing which locations underperform and why. You make the call with the numbers in front of you.
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
Vaya van Maaren
Growth