Daan Bakker
Management
Increased order accuracy
The percentage of your orders that are fulfilled and delivered without errors increases across restaurant chains when implementing the Pack Display.
Pack Display
The Pack Display is a useful addition to the Kitchen Display System (KDS). Packing an order is an essential step in ensuring perfect delivery of the order. It has all the tools to ensure every order is efficiently packed with all the desired products included.
- Improve packing process
- Standardize workflow for staff
- Complete orders perfectly
Full order overview
The Pack Display shows all components of an order, such as main dishes, drinks, desserts, and sauces, ensuring nothing is overlooked during the packing process.
Order prioritization
The Pack Display automatically sorts orders from all sales channels by urgency and readiness for packing. It provides a clear overview of which items are ready to be packed and guides staff on when to pack, ensuring food stays warm and fresh and customers are satisfied.
Order type indication
Staff can instantly see whether the order is dine-in, pick-up, takeaway, or delivery. In this way choosing the right packaging or serving method becomes easy.
Order status updates
The Pack Display allows staff to mark items as packed and ready for pickup or delivery. These updates are reflected in real-time to the customers via the website or mobile app, keeping them informed of their order’s status.
Customer remarks
Additional requests or preferences from customers, such as packaging instructions are displayed on the Pack Display. Furthermore, with the new customer notification, staff can include promotional materials or welcome products with the order, to enhance satisfaction and encourage repeat business.
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Advantages
Standardized workflow
Partners can implement standardized packing procedures across all outlets, ensuring uniformity in service delivery and enhancing customer satisfaction.
Centralized oversight
Partners gather valuable data on packing times, order accuracy, and customer preferences. This data enables informed decision-making and continuous improvement of service quality.
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our Pack Display?
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Will orders from third-party delivery providers, such as UberEats and Just Eat Takeaway show?
Yes. Our system is fully integrated and displays orders from any aggregator of your choice. Orders from third-party delivery providers display a remark with the name of the provider for better order management.
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How do customers follow the updates of the order status?
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
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Can I configure the color codes for my restaurant chain?
Yes. Color codes are customizable to the needs of your restaurant chain.
What to expect
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain
Request a meeting
We respond within 24 hours!