Daan Bakker
Management
Increased order accuracy
The percentage of your orders that are fulfilled without errors increases across restaurant chains when implementing the KDS.
Kitchen Display System (KDS)
The Kitchen Display System (KDS) is an essential part of our Kitchen Management solution. With its user-friendly interface, the KDS showcases all orders from all channels.
- Automate order prioritization
- Simplify kitchen operations
- Provide accurate status updates
Order prioritization & filtering
Orders from all sales channels are automatically prioritized on the KDS, ensuring your staff always knows which order to prepare first for optimal results. Staff can also filter the orders, for example by their type or delivery time, allowing them to focus on what matters most to their workflow.
Ingredients & makecharts
The KDS visually guides your staff through each product’s precise ingredient order and preparation steps. Customize ingredients and steps to match your menu items effortlessly, ensuring consistent execution across your chain, and meeting your chain’s quality standards.
Color codes
The KDS utilizes color-coded visuals to help staff easily oversee different product types and stages of preparation. Our partners use color codes to indicate cold or hot dishes, but also special requests like removed or added ingredients to the products.
Audio alert and timer
New orders and orders with a long waiting time trigger an audio notification to raise the attention of staff. Additionally, each order has a timer that indicates how much time is left to prepare the order in time.
Customer remarks
Essential information such as an order from a new customer, business account preferences, delivery specifics, and any other customer notes alongside standard order details are displayed. With all the necessary information at hand, your staff can fulfill each order just as customers prefer, and give extra attention to new customers.
Order status updates
Staff can indicate order statuses directly on the KDS. From preparation to oven, packing, or delivery, staff can update each stage, ensuring accurate Estimated Time of Arrival (ETA) calculations. These updates are seamlessly reflected on customer-facing apps or websites, keeping customers informed in real time about their order progress.
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Advantages:
Precise ETA calculation
With advanced algorithms and real-time data analytics, restaurant chains make accurate predictions of delivery times, keeping their customers in the loop and satisfied.
On-time delivery
The planning and precise preparation ensures that orders are delivered within the promised delivery time. Overall, decreased delivery time by 8% after implementing the KDS.
Standardized workflow
Partners can implement standardized packing procedures across all locations, ensuring uniformity in service and enhancing customer satisfaction.
Real-time monitoring
Restaurant staff has the freedom to manually prioritize orders and change the preparation status accordingly. In that manner, geographically related orders can be strategically prepared and delivered together.
Centralized oversight
Partners benefit from a centralized view of kitchen operations across all their locations, ensuring consistent adherence to brand standards and operational efficiency.
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our Kitchen Display System?
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Will orders from third-party delivery providers, such as UberEats and Just Eat Takeaway show?
Yes. Our system is fully integrated and displays orders from any aggregator of your choice. Orders from third-party delivery providers display a remark with the name of the provider for better order management.
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How do customers follow the updates of the order status?
Customers who ordered online follow the status of their order updates on your Website or Consumer App. You can also configure push notifications.
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Can I configure the color codes for my restaurant chain?
Yes. Color codes are customizable to the needs of your restaurant chain.
What to expect
Get an introduction to our solution and find out how we can help you increase your revenue and save on commission. We can build a personalized business case catered to your restaurant chain