Increased customer retention
We have seen our partners experience across all S4D sales channels a higher customer retention rate by offering personalized rewards and exclusive perks.
Vaya van Maaren
Growth
Turn transactions into long-term relationships
Loyalty Program
A fully integrated loyalty program built for enterprise QSR brands. From program structure to visual identity and incentive logic, S4D gives you the flexibility to tailor loyalty to your brand and growth strategy.
- Customizable program structure (points, tiers, campaigns)
- Designed to match your brand identity across channels
- Embedded across website, app, kiosk
Rewards system
Our Loyalty Program introduces a robust rewards system that appreciates customer loyalty. Reward your customers with exclusive benefits, discounts, or special privileges as they progress through their loyalty journey, making them feel appreciated and recognized.
Points-based system
Use a dynamic points-based system that enables customers to earn points with every purchase. This feature not only incentivizes repeat business but also allows customers to accumulate points for exciting rewards, creating a gamified and engaging loyalty experience.
Tiered memberships system
Encourage deeper engagement with a tiered membership system. As customers climb different tiers based on their loyalty, offer them progressively valuable perks and exclusive benefits. This tiered approach adds an extra layer of excitement and exclusivity to your Loyalty Program.
Campaigns and promotions
Boost customer participation and enthusiasm with targeted Loyalty Campaigns and Promotions. Create strategic campaigns (special discounts at different loyalty tiers, extra points for orders through the website or app, and bonus points during specific hours), or loyalty codes that drive specific actions, such as increased order frequency or introducing new menu items, providing a dynamic and interactive loyalty experience.
Customizable redemption structure
Tailor your Loyalty Program’s redemption options to align with your restaurant chain’s unique identity. Whether it’s free items, discounts, or special promotions, this feature allows you to create a redemption structure that resonates with your customers in your brand.
Redemption analytics and reports
Leverage powerful analytics and reporting tools to gain valuable insights into your Loyalty Program’s performance. Understand customer behavior, track redemption patterns, and refine your loyalty strategy based on real-time data. This feature empowers you to make informed decisions for continuous program optimization.
Advantages seen by QSR chains that work with us:
Enhanced customer engagement
Data-driven insights have shown that personalized offers improve customer engagement. Our partners have strengthened the connections between their restaurants and customers through personalized offers.
Improved brand loyalty
Tiered memberships and exclusive perks have proven to foster brand loyalty. Across the year, we have seen the development of a devoted community of customers who consistently choose our partners’ restaurants.
Efficient integration and operation
Our Loyalty Program seamlessly integrates with our Point of Sale (POS), Self-Order Kiosk, Website, and App ensuring hassle-free operations and setup.
More yearly revenue
Our partners have seen a doubling of yearly revenue from loyal customers by implementing our Loyalty Program. It has been proven to drive increased spending from customers who are part of the program.
More orders per year
Our partners have witnessed a fourfold increase in the number of orders per year from customers enrolled in their loyalty program.
New York Pizza
New York Pizza is the largest pizza chain in the Netherlands, and also operates in Germany.
By owning their digital commerce with S4D, across web, app, and loyalty, New York Pizza successfully shifted away from heavy reliance on third-party delivery platforms.
Today, 70% of all orders are processed through their own digital channels, giving the brand full control over the customer relationship, data, and margins.
This transition reduced commission costs, strengthened customer loyalty, increased repeat orders, and laid the foundation for scalable, data-driven growth.
Read moreabout New York PizzaFrequently Asked Questions:
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Can rewards also be granted to customers coming to the store?
Yes. Our POS is designed to easily link customer profiles to orders and the reward structure. S4D is able to offer your digital Loyalty Program to customers ordering across all your sales channels.
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What data can I obtain in the reporting and how does it benefit my restaurant chain business?
The reporting can be customized to your needs. Actionable reporting includes customer behavior information, product, and marketing insights. Average Order Value (AOV), order frequency, and revenue generated by non-members and members can be measured to understand customer behavior.
Promotion-related actionable reports such as new sign-ups or the usage of a promotion code help to measure marketing campaigns. Product costs per redemption let you understand which products cost your business the most or least when paid with rewards.
Direct Orders
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Modern Operations
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Omnichannel Control
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Read more about our solutions:
Loyalty Program: Key Revenue Driver For Quick-Service Restaurant Chains
Read more about Loyalty Program: Key Revenue Driver For Quick-Service Restaurant Chains
S4D Loyalty Conference | Amsterdam 2025
Read more about S4D Loyalty Conference | Amsterdam 2025Increase customer lifetime value
Deep-dive into what a true omnichannel solution looks like for a multi-location QSR chain
