Daan Bakker
Management
A 4+ stars app rating
Our app consistently receives high ratings on App Stores, reflecting the positive experiences of satisfied users.
App
Leverage the latest digital trends and customer demand with our app solution, specially built to elevate customer convenience and drive increased direct revenue. Hyper-personalize the ordering experience and allow customers to place orders from anywhere, anytime, within just a few taps.
- Intelligent UX/UI design
- Hyper-personalized experience
- Integrated loyalty program
Full customization
Surprise your customers with an app in your restaurant’s own brand. Tailor every aspect of your app to reflect your restaurant’s unique personality, ensuring a seamless and memorable customer experience that sets you apart from the rest.
Push notification to customers
Stay connected with your customers in real-time through our Push Notifications feature. Instantly share promotions, updates, and exclusive offers with them, ensuring your brand remains top-of-mind and encouraging repeat orders.
App-only promotions
Strategically drive orders via your own app with exclusive App-Only Promotions. These unique promotions, accessible only through your app, are great incentives for your customers to download and keep using your app. Offer your customers App Only Products or Loyalty Points for using your app, ensuring they choose your app over the competition.
Order tracking after check-out
Provide a superior experience compared to third-party delivery platforms with your own app. Allow your customers to stay informed on where their order is in the process. Not only can customers track their orders, but our unique offering extends to the lock screen as a sticky notification – a proven customer favorite feature!
App rating optimization
Stand out on the App Store and drive increased visibility for your app. Our service extends to helping you gather positive reviews and ratings, enhancing your app’s overall rating. A higher rating attracts more downloads and boosts consumer confidence.
Be where your customers are.
Learn more about how our restaurant-optimized app can benefit your business.
Let’s talkAdvantages seen by restaurant chains that work with us:
Higher customer lifetime value (CLV)
Our proven strategies for personalized engagement and seamless ordering contribute to increased loyalty, ensuring customers return to your restaurant chain consistently.
Increased reordering rate
Our app's proven features not only boost customer loyalty and increase re-ordering rates but ultimately have a positive impact on your online revenue.
Competitive advantage
Our partners stand out in a competitive market by offering a convenient and feature-rich app that meets the evolving expectations of customers and includes and brings innovations to the market.
Optimized customer engagement
By gaining valuable insights into customer behavior, our partners can create a targeted experience that not only captivates their audience but also drives increased satisfaction and loyalty.
Instant menu updates
Our app seamlessly connects with Central Menu Management. This ensures real-time updates across all sales channels, offering significant time savings for hassle-free menu and brand updates.
Turbocharged e-commerce
Our restaurant chain software provides a stable and scalable e-commerce platform
Omnichannel approach
- Point of Sales (POS)
- Self-Order Kiosk
- Website and Consumer App
- Third-party delivery integration
- Continuously improved UI/UX design
- Loyalty program
Incrementally increase
- Conversion rates
- Average order value
- Customer retention
We turbocharge e-commerce for your restaurant chain and help you drive more orders.
Operational control
Our omnichannel solution for restaurant chains provides you with operational control and continuous development to help your chain succeed.
Centralized power
- Central menu management
- Automated workflows
- Configurable product modules
- Third-party service provider integration (Deliveroo, UberEats, JustEat TakeAway, and more)
Continuous Development
- Bi-weekly launch of new features and improvements
- Dedicated customer success partner
- Sharing of industry best practices
Actionable data
We provide real-time access to strategic insights and full ownership of data across the complete order and customer journey.
Preconfigured reports on
- Sales
- Loyalty and coupons
- Restaurant stock
- Employee management
- Product performance
- Store-to-store performance
- Net Promoter Score (NPS)
Custom reporting
- Power BI integration
- Custom data requests
- Datapoints across the whole order journey
Start gaining a comprehensive understanding of your business and make data-driven decisions to drive success how you define it.
Questions about our Consumer App?
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What happens to orders once they are placed online?
Online orders show immediately in the POS in the “all orders overview”. They also appear on the Kitchen Display System on the Make Screen so that your kitchen staff can immediately start preparing the food.
Your customers are able to track the order status progress on the Consumer App. Stores using the Driver App can even provide the location of the driver to the customers.
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Why does it make sense to set up your own mobile app for online ordering? I am already using third-party delivery platforms.
With your own online ordering app you benefit from more data insights to measure the success of your marketing and operational activities. You can also achieve higher profit margins and create a direct relationship with your customers.
Third-party platforms are a good addition to your own direct order channels.
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What happens if one of the stores ran out of a specific product?
In the POS restaurant managers can mark a product as out-of-stock. This product will then be temporarily marked as unavailable on all sales channels of the specific store, including the Consumer App. Other stores are not affected.
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How does a customer choose the right store for delivery or pick-up?
As headquarters, you define the delivery areas per store. We configure them accordingly. Depending on the manual input address or location of the customer the store will be selected.
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Are all promotions and coupons available across the complete restaurant chain?
You can create chain-wide and local promotions. Moreover, you can choose the time period of a promotion, the products included, and decide whether it is for single use or multiple uses.
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How are food preferences, allergens, and nutrition scores shown on the app?
You can add food preferences, allergens, and nutrition scores to all your products and options. Customers can filter or search for specific product characteristics and click on items to see the nutrition information.
Get more information
and book a business strategy call or product demo.
We respond within 24 hours!